Hainan Airlines Singapore Office – Ticketing, Flight Booking & Passenger Services
Hainan Airlines Singapore Office provides complete ticketing, booking, baggage, and passenger assistance for flights to China and beyond. The office is strategically located to serve both business and leisure travelers efficiently.
| Category | Details |
|---|---|
| Office Name | Hainan Airlines Singapore Office |
| Airline Name | Hainan Airlines |
| Main Address | 96 Robinson Road, #13-02, SIF Building, Singapore 068899 |
| Airport Office Address | 70 Airport Blvd, Singapore 819661 |
| Phone Number (Local) | +65 6595 6868 |
| Phone Number (International) | +86 898 95339 |
| customer.care@hnair.com | |
| Website | www.hainanairlines.com |
| Office Hours | 24 hours daily (some offices may follow business hours) |
| Nearby Landmarks | Changi Airport, Robinson Road CBD, Marina Bay, Tanjong Pagar |
| Nearby Hotels | Parkroyal, Swissotel, Holiday Inn Express, Marriott Tang Plaza |
| Public Transport | MRT Tanjong Pagar/Raffles Place, multiple bus routes along Robinson Rd |
| Driving Directions | From ECP or PIE exit to Robinson Road, paid parking at SIF Building |
| Main Services | Flight booking, ticket changes, cancellations, baggage claims, seat selection, upgrades, frequent flyer inquiries, special assistance |
| Additional Services | Group/corporate bookings, travel insurance, seasonal promotions, visa info support, meet & greet, airport transfer advice |
| Documents Required | Passport, booking reference, ID for ticket changes, medical/mobility documents if applicable |
| Tips for Visiting | Arrive early, call ahead for complex requests, bring booking info, consider appointments for group/corporate travel |
| Online vs Office | Online: booking, check-in, seat selection Office: personal assistance, baggage issues, corporate/group travel |
| Safety & Security | ID verification, secure payment, pre-registration for special assistance |
| Travel Tips | Arrive 3 hours before flight, check visa requirements, confirm baggage allowance, monitor flight status |
| Nearby Amenities | Restaurants, cafés, business centers, taxis/Grab ride-hailing, hotels, ATM & banking |
| Corporate Travel Assistance | Dedicated team for business bookings, group travel, and corporate packages |
| VIP & Frequent Flyer Services | Assistance for loyalty members, upgrades, priority check-in and boarding |
| Special Assistance | Wheelchair support, elderly passengers, infants, medical conditions |
| Promotions & Packages | Seasonal flight deals, holiday packages, group discounts |
| Airport Transfers | Taxi, Grab, shuttle services to and from Changi Airport |
| Customer Support Options | Phone, email, website chat, social media channels |
| Booking Modifications | Changes, cancellations, reroutes, fare adjustments, refunds |
| Seat & Cabin Requests | Economy, Premium Economy, Business cabin upgrades, window/aisle preferences |
| Emergency Contact | +65 6595 6868 (24/7 emergency line) |
Hainan Airlines Singapore Office provides a complete travel solution for passengers, from flight bookings to baggage and VIP assistance. Knowing the right office, nearby amenities, and all available services ensures a smooth and hassle-free travel experience.