Go First Airline Ernakulam Office in India

For travelers in Kerala, the Go First Airline Ernakulam Office is a handy resource. It assists travelers with reservations for flights, changes to tickets, advice on baggage, refunds, and travel-related questions. For both local and international Go First flights, the office staff provides dependable customer care, guaranteeing that customers receive prompt help.

1. Go First / Go Airlines – Ernakulam / Kochi Office Information

1. Address:
   • Ernakulam (Kochi) – Kerala Airport Rd, Kochi, Kerala 683111.
   • At Kochi Airport: Go Airlines (I) Ltd, Domestic Terminal (T1), Cochin International Airport, Nedumbassery, Kochi, Kerala 683111.
2. Contact Number:
   • 0172 224 2250 for the Ernakulam office.
   • At Kochi Airport office: 4840-261 0697 (or 48402610697)
   • Go First / Go Airlines customer care: 1800 2100 999.
3. Email:
   • feedback@flygofirst.com
   • For grievances: appellateauthority@flygofirst.com.
4. Official Website:
   • www.flygofirst.com
5. Office Hours:
   • The Ernakulam / Kochi office is listed as 24 hours, 7 days a week.

2. Online Services

1. Online Check-in:
   • online check-in window: between 72 hours and 1 hour before departure.
2. Flight Status:
   • N/A

3. Baggage Allowance (Go First)

• For domestic flights (economy):
  • Cabin (hand) baggage: Max 7 kg, dimensions up to 55 + 35 + 25 cm (i.e., total ~115 cm).
  • Checked baggage: Up to 15 kg, dimensions not exceeding 158 cm (L+W+H).
  • If you want more, you can pre-purchase extra in increments (5kg, 10kg, etc.).
• For international flights (economy):
  • Cabin: 7 kg (including laptop / duty-free)
  • Checked baggage: Varies by route: e.g., 20 kg for some sectors, 30 kg for others.

4. Airport (Cochin International Airport, COK) & Terminal Details

1. Airport Name: Cochin International Airport (COK)
2. Terminals:
   • Domestic: Terminal 1.
   • International: Terminal 3 (T3).
3. Airport Hours:
   • Open 24 hours.

5. Airport Facilities & Services (Cochin)

1. Parking:
   • Rates for 4-wheelers: up to 10 min = ₹ 60; up to 2 hours = ₹ 100; additional hour = ₹ 30.
   • Long-term (24 h) for private 4-wheelers: ₹ 350.
2. Lost & Found / Cloak Room:
   • Cloak-room (left luggage) in T3 (international): paid service.
   • Lost/mishandled baggage contact numbers: Domestic terminal – 0484-2611322; International – 0484-2610033.
3. Lounges:
   • Earth Lounge (Domestic): in Terminal 1, second floor after security. Pay-per-use / card-based.
   • Earth Lounge (International): in Terminal 3, 24-hour, includes Wi-Fi, rest areas.
4. Meet & Greet Service:
   • Provided by Speedwings Services; you can pay for baggage assistance, check-in help, VIP service.
5. Wi-Fi:
   • The airport provides free Wi-Fi / connectivity services.
6. Security & Check-in:
   • Self-baggage drop available (Tariff: ~₹ 500 per bag) at COK.
   • Counters and security screening: standard airport security protocol.

6. How to Reach the Airport (Cochin International Airport, COK)

• By Road / Taxi: The airport is well-connected via road.
• By Public Transport: Options include prepaid taxis, KSRTC buses, and the airport is connected to city transport.
• By Metro: Currently, no direct metro; nearest city transport via road.

7. Nearby Hotels & Amenities around Cochin Airport

1. Hotels:
   • Eastend Airport Suites: inside / very near the airport.
   • Courtyard Kochi Airport: ~10-minute walk / shuttle.
   • Flora Airport Hotel: near the international terminal.
   • Lotus 8 Hotel: also very close; day rooms available.
2. Nearby Amenities:
   • Tourist Information Counter at the airport.
   • Public telephone facility.
   • Baggage trolleys for passenger use.

8. Special / Special-Meal Requests (Go First)

• For dietary or special meal requests, it is best to contact Go First customer service (via their email or helpline) well in advance of your flight.

9. Smoking Area

• N/A

10. Nearby ATM / Banking Services

• Cochin International Airport has banking / ATM facilities. According to its facilities list, there are counters / bank counters in the terminal.
• For exact ATM locations, you can check inside the terminal once you arrive.

For travelers looking for information or assistance, the Go First Airline Ernakulam Office offers efficient and supportive customer service. It is a trustworthy option for handling reservations, luggage demands, and other crucial travel requirements because of its excellent service, welcoming staff, and accessibility.