Frontier Airlines Austin Office in Texas
The South Terminal of Austin-Bergstrom International Airport is home to the Frontier Airlines Austin Office, which offers round-the-clock assistance with reservations, luggage, flight modifications, and travel-related questions. For domestic flights, passengers have access to ticketing counters, check-in assistance, and customer service. The office is conveniently located within the airport complex and assists travelers with basic travel advice, policies, and add-ons to ensure a comfortable and economical trip.
Office Information
| Details | Information |
|---|---|
| Office Address | Austin South Terminal, 10000 Logistics Ln, Austin, TX 78719, USA |
| Airport Address | 3600 Presidential Blvd, Austin, TX 78719, USA |
| Contact Number | +1 801-401-9000 |
| Email ID | customer.service@flyfrontier.com |
| Official Website | www.flyfrontier.com |
| Working Hours | 24 Hours (Daily) |
| Airport Name | Austin–Bergstrom International Airport |
| Airport Code | AUS |
| Airport Contact | +1 512-530-2242 |
| Terminal Used by Frontier | South Terminal (Terminal S) |
| Check-in Counter | South Terminal ticket counters. |
| How to Reach | Take US-183 South → Burleson Rd → South Terminal. |
| Public Transport Access | Shuttle buses run between Main Terminal and South Terminal. |
| Travel Insurance | Available via airline website or third-party providers. |
| Travel Documents | Valid passport, visa (if international), government ID, ticket confirmation. |
| Payment Methods | Credit/debit cards, digital payments, online booking payment options. |
Airport & Passenger Services
| Services | Information |
|---|---|
| Baggage Allowance | Personal item free, carry-on & checked bags are paid. |
| Immigration | Available at AUS for international flights. |
| Customs Counter | Available for international arrivals at AUS. |
| Trolleys | Available in terminal areas. |
| Telephones | Public phones available at airport. |
| Wi-Fi Services | Free airport Wi-Fi available. |
| Pet & Animal Services | Pet travel allowed, pet relief areas available. |
| Medical Services | First aid & medical assistance available. |
| Security Services | TSA security screening at terminal. |
| Parking Areas | On-site parking at South Terminal. |
| Smoking Area | Designated smoking areas outside terminal. |
| Wheelchair Assistance | Available on request via airline. |
| Lost & Found | Handled through airport main terminal. Items transferred within 24 hrs. |
| Food & Beverage | Cafés & vending options at terminal. |
| Retail Shops | Limited retail at South Terminal. |
| Information Desk | Airport information counters available. |
| Do’s | Arrive early, go directly to South Terminal, prepay baggage online, carry valid ID. |
| Don’ts | Don’t go to main terminal for Frontier flights, avoid late arrival, don’t exceed baggage limits. |
Social Media
| www.facebook.com/flyfrontier | |
| www.instagram.com/flyfrontier | |
| x.com/FlyFrontier | |
| You Tube | www.youtube.com/channel/UC |
For Frontier travelers, the Austin office guarantees convenient, 24-hour assistance. It is a trustworthy point of contact at the airport for everything from bookings to luggage assistance. It is helpful for last-minute support, assisting travelers in managing inexpensive flights effectively while preserving a straightforward and hassle-free airport experience thanks to its South Terminal location and key passenger services.