For travelers who intend to fly with the airline, the Flydubai Tel Aviv Office in Israel offers helpful assistance. Travel rules, luggage information, aircraft reservations, ticket modifications, and special service requests are all handled by the office. For both solo and group travel, it provides dependable client service. The crew guarantees efficient communication whether you need assistance with reservations, check-in information, or trip updates. The Flydubai Tel Aviv Office is a handy contact point for travelers flying between Israel, Dubai, and other locations.
| Category | Details / Notes |
|---|---|
| Office Name | flydubai — Tel Aviv / Israel office |
| Address | 25 Ben Yehuda St., Tel Aviv (by local GSA: “Open Sky GSA”, Tel Aviv) |
| Office Phone | +972 3-7951588 |
| Global Contact Number | +971 600 54 44 45 |
| flydubai@open-sky.co.il | |
| General Customer-Service / Support Email | customerservice@flydubai.com |
| Official Website | www.flydubai.com |
| Airport | Ben Gurion Airport (TLV) |
| Terminal for flydubai at TLV | Terminal 3 |
| Check-in start time | Check-in begins about 3 hours before departure. |
| Baggage Allowance / Luggage / Baggage Inquiry | flydubai offers baggage services and handles baggage-related queries via its office / customer service. General contact via global phone/email. Exact baggage allowance depends on fare class and route. |
| Check-in Area at Airport | Check-in counters / self-check-in kiosks located in Departures Hall (Level 3) of Terminal 3. |
| Parking Areas (at Airport) | Short-term parking (Orchard & Vineyard lots) near Terminal 3 (short stay) + Long-term parking (e.g. “Lot 15” + other long-term lots). |
| Smoking Area | Designated smoking areas are outside terminals. |
| Airport Facilities / Amenities | 1) Free Wi-Fi. 2) ATMs and currency exchange (via Bank Hapoalim). 3) Duty-free shops. 4) Retail & food outlets. 5) Pharmacy/drug-store. 6) Luggage lockers. 7) Lost-and-found. 8) Baby-care / mother-and-child room. 9) Children’s playrooms. 10) First aid / medical clinic. 11) Prayer / religious facilities (synagogues, prayer rooms). 12) Car rental agencies. 13) Porter services. 14) Post office / VAT-refund counters. |
| Lounges / Reserved Lounges | lounges in Terminal 3 including: – Dan Lounge (Concourse C) — 24/7 access for eligible passengers / day-pass holders. Dan Plus Lounge (airside) — open from 3 h before first departure until last flight. King David Lounge (Concourse D) — for certain frequent flyers / premium-class passengers. Note: lounges are non-smoking. |
| Child-care / Baby-care / Family Facilities | Baby-care rooms / nursing booths; children’s playrooms in Concourses B, C, D. |
| Mobile-Charging Points / Electronic Device Charging | Charging points / power outlets available throughout concourses. |
| Money-Exchange / Currency Counters | Bank Hapoalim currency exchange counters (24/7 in Duty Free hall) + ATMs available. |
| Nearby Hotels / Landmarks / Amenities | There is a “Hotel” listed among airport-services at Terminal 3. For Tel Aviv city accommodation / tourism amenities: as flydubai’s city office is in Tel Aviv (Ben Yehuda St.), users may choose hotels in city centre or near Old Jaffa, along the Mediterranean, rather than airport-only. |
| Travel / Passenger Tips / Advice | Always verify baggage allowance on your ticket / booking page — it varies by route and fare. At TLV, use free Wi-Fi (“Netvision”) to check flight status; for cash withdrawals / currency exchange, use official ATMs / Bank Hapoalim counters (often better rate than small kiosks). – For flights with infants / children: Terminal 3 has baby-care rooms + playrooms; use them for comfort. Smoking is banned inside terminals — only designated outdoor areas — factor time if connecting flights. If parking long-term, use official lots and shuttle service to terminal. For lounge access: check eligibility or purchase a pass — useful for long layovers or connecting flights. |
| Group & Individual Travel / Seat Reservation | The Tel Aviv office (via GSA) supports seat enquiries / selection, ticket booking/cancellation, special assistance, baggage services, etc. For group travel or special assistance, it’s advisable to contact flydubai Israel office or global customer service in advance with full passenger details and requirements. |
| Pharmacy / Medical / Health Services | Terminal 3 includes a “pharmacy / drug-store” among its services. Medical clinic / first aid available 24/7 (in Greeters Hall and in Duty-Free area). |
| Luggage / Baggage Lockers & Storage / Lost-and-Found | Luggage lockers available in Terminal 3 (e.g. in parking-lot areas “Vineyard/Orchard” and near concourse B Duty-Free area) for storage. Information desk / lost-and-found counters handle missing items / baggage issues. |
Travelers can find reliable flight information and customer service at the Flydubai Tel Aviv Office in Israel. Bookings, luggage regulations, travel services, and general questions are all assisted by it. With pleasant service and clear instructions, the office makes the travel experience smoother and more enjoyable for passengers flying with Flydubai.