For travelers in need of assistance with bookings, ticket modifications, baggage services, and travel regulations, the EVA Air Taiyuan Office in China offers dependable assistance. Professional advice on airline itineraries, upgrades, visa information, and requests for special help is provided by the office personnel. It guarantees seamless arrival and departure coordination because to its convenient connection to Taiyuan Wusu International Airport. Inquiries concerning refunds, check-in processes, and in-flight amenities are also available to travelers, which facilitates and expedites travel planning.
| Category | Details |
|---|---|
| Office Location | Taiyuan, China |
| Nearest Major Sales Office | 22/F Block C, Central International Trade Center, 6A Jianguomenwai Avenue, Chaoyang District, Beijing 100022, China |
| Contact Number | +86-10-6563-5000 / +86-351-701-2240 |
| Email ID | laxrrbr@evaair.com |
| Working Hours | Monday – Friday: 08:30 AM – 05:30 PM Closed Sat–Sun. |
| Official Website | https://www.evaair.com |
| Flight Status | www.evaair.com/en-us/fly-prepare/flight-status-inquiry |
| Online Check-in | booking.evaair.com/flyeva/eva/b2c/manage-your-trip |
| Luggage Inquiry | www.evaair.com/en-us |
| Customer Services at Office | Booking, cancellation, rescheduling, baggage issues, refunds, seat selection, special assistance |
| Travel Assistance | Visa info, pet travel, special meals, unaccompanied minor services |
| Category | Details |
|---|---|
| Nearest Airport | Taiyuan Wusu International Airport |
| Airport Code | TYN |
| Airport Address | No.199 Taiyu Road, Xiaodian District, Taiyuan, Shanxi, China |
| Terminal Used by EVA Air | Terminal 1 & Terminal 2 |
| Check-in Area | EVA Air counters at departure terminal |
| Airport Contact | +86-351-728-6462 |
| Medical Services | First aid & emergency medical rooms available at airport. |
| Parking Areas | Short-term & long-term parking at terminal. |
| Smoking Area | Designated smoking zones inside airport. |
| Security Services | Standard security screening & immigration checks. |
| Airport Assistance / Meet & Greet | Available on request. |
| Wheelchair Services | Pre-book via airline or request at check-in. |
| Lost & Found | Airport lost-and-found counter. |
| Customer Service Desks | Located in departure and arrival halls. |
| Trolleys | Available throughout terminal. |
| Telephones | Public phones available in terminal areas. |
| Wi-Fi Services | Free airport Wi-Fi for passengers. |
| Pet & Animal Services | Pet travel support. Advance booking required. |
| Retail Services | Duty-free shops, convenience stores, travel retail. |
| Food & Beverage | Restaurants, cafés, snack counters in terminal |
| Class | Checked Baggage | Cabin Baggage |
|---|---|---|
| Economy | 1–2 pieces (23 kg each, route-based) | 1 piece (7 kg) |
| Premium Economy | 2 pieces (23 kg each) | 1 piece (7 kg) |
| Business Class | 2 pieces (32 kg each) | 2 pieces (7 kg each) |
Travelers looking for individualized airline assistance can get in touch with the EVA Air Taiyuan Office. It makes booking and trip planning easier with its informed staff, necessary travel services, and clear information support. Fast problem solving and trustworthy customer service assist passengers by guaranteeing a relaxing and well-planned journey from beginning to end.