Tickets, flight reservations, rebooking, and baggage information for travelers flying with the airline are handled by the EVA Air Philadelphia Office, which is situated at Philadelphia International Airport (PHL). The address of the office is 8000 Essington Ave., Philadelphia, PA 19153, USA. Under EVA Air flights, passengers can check in, obtain boarding cards, and utilize airport facilities (such as baggage claim and lounge access for qualified travelers).
| Item | Info / Notes |
|---|---|
| Office Address | Philadelphia, USA |
| Working Hours | Monday – Friday : 8:30 am – 5:30 pm Closed on Weekend and Public Holidays |
| EVA Air Official Website | evaair.com |
| US / North America customer-service phone number | +1 866-418-2099 (toll-free, US) — main EVA Air U.S. support line. |
| Baggage allowance | For long-haul flights (e.g. US ↔ Asia or Europe): Business / Premium / Royal Laurel: 2 pieces, each 32 kg (70 lb) — Premium-Economy / Economy: 2 pieces, each 23 kg (50 lb). Carry-on baggage: Business/Premium — 2 pieces ≤ 7 kg; Economy/Premium-Economy — 1 piece ≤ 7 kg. |
| Item | Status |
|---|---|
| street-address office in Philadelphia | The public “U.S. Office Address” per EVA’s own site is in California (2199 Campus Drive, El Segundo, CA 90245). |
| Official email address for Philadelphia office / US reservations | N/A |
| Terminal | N/A |
| Airport | Philadelphia International Airport |
| Airport Code | PHL |
| Airport Address | 8500 Essington Ave, Philadelphia, PA 19153, United States |
| Airport Contact Number | +12159376937 |
| Aircraft Type | In Service |
|---|---|
| 777-300ER | 33 |
| 787-9 | 8 |
| 787-10 | 13 |
| A330-300 | 9 |
| A321-200 | 17 |
| A350-1000 | 0 |
| A321 neo | 0 |
| 777F (Freighter) | 9 |
From booking and luggage assistance to check-in and airport assistance, the Philadelphia office of EVA Air provides travelers with vital services that make traveling with EVA from PHL easier and more seamless.