EVA Air New York Office – Contact & Passenger Services

The EVA Air New York office offers passengers essential services such as ticketing, reservations, baggage assistance, and travel document guidance. Located in Midtown Manhattan, it is convenient for travelers flying to Taiwan or connecting through the U.S.

EVA Air New York Office – Key Information:

Office Name: EVA Air New York Office
Airline: EVA Air (BR)
Location (City, Country): New York, United States
Full Address: 1450 Broadway, 31st Floor, New York, NY 10018, USA
Contact Number: +1‑646‑278‑6060, 1‑800‑695‑1188 (US toll‑free)
Email ID: nycttbr@evaair.com
Website: https://www.evaair.com/
Office Hours: Monday–Friday 08:30 a.m. – 5:30 p.m.
Working Days: Weekdays (closed Saturday & Sunday)
Airport Counter / Airport Office Availability: Check-in and airport services available at JFK Airport for EVA Air flights
Nearby Landmarks: Midtown Manhattan, Times Square, Broadway, nearby hotels and business centers
How to Reach / Transport Options: Subway (Times Square–42nd Street), taxi, rideshare from airports or city centre
Nearest Hotels & Restaurants: Numerous hotels and restaurants within walking distance in Midtown Manhattan
Parking Options: Street parking and nearby garages (check rates and availability)
Public Transport Connectivity: Subway, buses, taxi, rideshare
Payment Methods Accepted: Major credit/debit cards and cash (confirm at office)
Language Support: English, Mandarin / Taiwanese
Emergency Contact: +1‑646‑278‑6060 or 1‑800‑695‑1188
Customer Lounge Availability: Available at JFK for international passengers depending on ticket class or membership
Wi‑Fi & Internet Access: Available at office building and nearby commercial areas; free Wi‑Fi at JFK and hotels
Headquarters / Head Office (Global): EVA Air Headquarters, Taoyuan City, Taiwan
Travel Tips / Notes / Additional Info: Arrive early for check-in, have travel documents ready, keep booking reference handy, office closed on weekends, ideal for pre-flight queries from Manhattan

FAQs – EVA Air New York Office

Q1: Can I change or cancel my EVA Air ticket directly at the New York office?

A: Yes, ticket modifications, cancellations, and refunds can be handled at the office, but some changes may require contacting the central booking system or online portal depending on fare rules.

Q2: Does the New York office handle baggage issues?

A: The office can provide guidance on baggage allowances and lost/delayed baggage, but physical claims are typically processed at the airport check-in counters, such as JFK.

Q3: Is the office accessible on weekends or holidays?

A: No, the New York office operates Monday to Friday only. Passengers should plan visits on weekdays and use the online or call center options on weekends.

Q4: Can I book a flight to Taiwan from this office?

A: Yes, the office handles bookings for EVA Air flights, including routes to Taiwan and connecting international destinations.

Q5: Are there language services available for non-English speakers?

A: Yes, the staff can assist in English and Mandarin/Taiwanese, reflecting EVA Air’s origin and passenger base.

Q6: What is the best way to reach the office from JFK Airport?

A: Take the AirTrain or taxi/rideshare to Manhattan (Times Square area), then walk or use subway lines to 1450 Broadway for the office.

The EVA Air New York office provides complete services for ticketing, reservations, baggage, and travel assistance in a convenient Manhattan location, ensuring a smooth start to your journey.

EVA Air New York Office – Contact & Passenger Services

FAQs – EVA Air New York Office