EVA Air Ho Chi Minh City Office in Vietnam
Bookings for flights, ticket modifications, baggage information, and special service requests are all handled by the EVA Air Ho Chi Minh City Office in Vietnam. The office, which is near Tan Son Nhat International Airport, assists tourists with questions about reward programs, travel paperwork, and check-in procedures. Travel planning is made easy by the staff’s clear help for both business and pleasure travelers. Additionally, it provides meal orders, up-to-date flight information, and assistance with mobility or medical needs.
| Category | Details |
|---|---|
| Office Name | EVA Airways Corporation – Ho Chi Minh City Office |
| Office Address | 2A-4A Tôn Đức Thắng Street, Bến Nghé, District 1, Ho Chi Minh City, Vietnam |
| Office Contact Number | +84-28-71002233 |
| Office Fax | +84-28-38217150 (Reservation). +84-28-38217215 (Ticketing). |
| Office Email | laxrrbr@evaair.com |
| Official Website | https://www.evaair.com |
| Working Hours (City Office) | Mon–Fri: ~08:00–17:00. Sat/Sun & holidays closed for city office. |
| Nearby Airport | Tan Son Nhat International Airport (SGN), Ho Chi Minh City |
| Airport IATA / ICAO | SGN / VVTS |
| Airport Terminal | International flights depart from International Terminal (often referred to as Terminal 2) at SGN (for international routes). |
| Airport Phone | +84-28-3848-5383 |
| Check-in Area (SGN) | Check-in counters are usually at the international departure level (C & D islands) opened ~3 hrs before flight, close ~50 min before departure. |
| Security Services | Standard airport security screening before departure — managed by SGN (X-ray & document check). ICAO/IATA regulated. (EVA Air recommends early arrival.) |
| Medical Services | 24/7 medical assistance available at SGN with first-aid & medical rooms near terminals. Call airport medical hotline on site if needed. |
| Smoking Areas | Designated smoking rooms exist inside SGN departure halls (e.g., near gates). Smoking prohibited in public terminal areas. |
| Parking Areas (SGN) | Long-term & short-term parking available outside terminals (P1/P2 etc.) at SGN — follow airport signage. |
| Baggage Allowance | Checked Baggage: Depends on route & class — e.g., international economy usually 2 pieces, up to 23 kg each; business up to 2 × 32 kg (subject to ticket/route). |
| Carry-on Allowance | Economy/Premium Economy: 1 piece up to 7 kg. Business: 2 pieces up to 7 kg each. Personal item separate. |
| Special Baggage / Excess | Excess baggage allowed with fees; special items have airline rules — refer to EVA Air policy pages. |
| Online Check-in | Available via EVA Air website/app usually 48–24 hrs before departure. |
| Special Meals | Special meal requests (vegetarian, dietary) can usually be booked during reservation or at least 24–48 hrs before flight departure online or via service center (EVA Air policy). |
| Other Airport Services (SGN) | Lounges. Lounges (Le Saigonnais/Lotus/Apricot). Wi-Fi. Baggage service counters. Information desks. Currency exchange. Duty-free. Food & shopping. |
Notes / Tips
- For flight-specific baggage allowance, check your ticket or use EVA Air’s baggage calculator on the official site.
- Airport security wait times and check-in cut-off differ by flight; international flights usually require arriving ~3 hours before departure.
- Special meals (like vegetarian/halal) must be ordered in advance via EVA Air manage-booking. (General airline practice; verify on EVA website.)
In Vietnam, the EVA Air Ho Chi Minh City Office is crucial to providing dependable client service. Passengers can confidently handle their travels with the assistance of friendly personnel and practical assistance. The office guarantees a pleasant and orderly experience with EVA Air, whether you require booking support or travel aid.