The EVA Air Office, which is conveniently situated in Atlanta, assists travelers with reservations, flight status updates, and trip documentation. Additionally, it offers professional guidance on baggage allowances, upgrades, and customer care questions to ensure a smooth flight.
| Field | Details |
|---|---|
| Office Address | 4500 Airport Service Road South, Cargo Building B, Suite 214, Atlanta, GA 30337 USA |
| Office Contact Number | +1-404-209-7688 |
| Office Email ID | laxrrbr@evaair.com |
| Official Website | www.evaair.com |
| Nearby Airport | Hartsfield-Jackson Atlanta International Airport (ATL) |
| Terminal / Check-in Area | Domestic Terminal South |
| Baggage Allowance | • Business class: 2 pieces, max 32 kg (70 lbs) each • Premium Economy: 2 pieces, 23 kg (50 lbs) each • Economy: 2 pieces, 23 kg (50 lbs) each (except discount fares = 1 piece) |
| Luggage Inquiry / Lost/Delayed Baggage | Passengers should report delayed/lost/damaged baggage to the local airport office or ground-handling agent upon arrival. Also, for ATL lost & found (for items left in terminal/gate) email: lost@aatc.org. |
| Medical Services / Special Assistance / Wheelchair | EVA Air provides wheelchair service for departing, arriving, transit passengers. Battery-powered or manual wheelchairs accepted. For check-in medical assistance (pregnancy etc) also specified. |
| Security Services | Handled by ATL airport (TSA & airport security). Lost & Found located in Domestic Terminal Atrium, 3rd floor, across from USO office. |
| Parking Areas | For ATL airport, general information: Guest Relations phone (404) 530-7300 / (800) 897-1910. |
| Smoking Area | U.S. airports do not allow smoking inside terminals. Designated outdoor areas usually apply. |
| Customer Service Desks | The EVA Air office & the airport airline check-in counters and customer service desk handle inquiries. For ATL airport: Guest Relations contact above. |
| Retail Services / Food & Beverage / Information Kiosks | These are provided by ATL airport throughout the terminals. For ALG, shopping/dining/information available generally at ATL. |
| Flight Status | booking.evaair.com/flyeva/eva/b2c/flight-status |
| Facebook Official | www.facebook.com/evaairwayscorpen |
| YouTube Official | www.youtube.com/user/EVAAIRVIDEO |
| Twitter Official | x.com/EVAAirUS |
| Instagram Official | www.instagram.com/accounts |
The Atlanta office of EVA Air is still dedicated to offering top-notch service, helping tourists with all of their travel requirements, and improving their trip as a whole with individualized and effective support.