The office guarantees smooth travel experiences with its polite and professional staff. It is conveniently located downtown Douala and efficiently attends to passengers’ needs, demonstrating the airline’s dedication to providing high-quality service.
| Item | Details |
|---|---|
| Airline name | Ethiopian Airlines |
| Office address (town ticket office) | 30 Avenue De Gaulle, Bonanjo, P.O. Box 1326, Douala, Cameroon |
| Contact number | +237 233430264 Also other lines: +237 681613378 / +237 677117729) |
| Email ID | AllDLAETCTOStaffs@ethiopianairlines.com |
| Official website | www.ethiopianairlines.com |
| Airport name | Douala International Airport (35 Ave des Cocotiers, Douala, Cameroon) |
| Terminal | Terminal B |
| Working hours | Monday–Friday 08:30-17:00; Saturday 08:30-12:00. |
| Ticket booking enquiries | The town office handles sales/ticketing for the region. Also online booking via website/app. |
| Baggage enquiries | www.ethiopianairlines.com/in/information/baggage-information |
| Online check-in | www.ethiopianairlines.com/book/check-in/web-check-in |
| Flight status | www.ethiopianairlines.com/et/book/booking/flight-status |
| Parking areas | You might check with Douala International Airport directly. |
| WiFi services | Does not provide Wi-Fi services. |
| Travel documents | Standard: valid passport/ID + any visas required. |
| Payment method | Online payments via website/app. Also at ticket office in cash/card. |
| Meet & Greet service | Ethiopian Airlines offers a Meet & Greet service |
| Facebook official | www.facebook.com/EthiopianAirlines |
| Instagram official | www.instagram.com/fly.ethiopian |
| Twitter official | twitter.com/flyethiopian |
Excellent customer care and trustworthy travel assistance are offered by the Ethiopian Airlines Douala Office. In Cameroon’s aviation sector, it is essential to link travelers to international locations while maintaining the airline’s reputation for efficiency, comfort, and safety.