Envoy Air Miami Office in Florida: Address & Flight Details

The Envoy Air Miami Office, which serves passengers via Miami International Airport (MIA), is situated at 2100 NW 42nd Ave., Miami, FL 33142. The office is available around-the-clock at +1 305 876 7000 and provides a variety of services, including luggage support, cancellations, special assistance, ticket purchases, flight status assistance, and general customer service. This Miami hub accommodates numerous daily regional flights and ground operations for American-branded flights as part of Envoy’s regional airline operations under the American Airlines Group.

Envoy Air Miami Office — Key Info

  • Address: 2100 NW 42nd Ave, Miami, FL 33142, United States
  • Contact number: +1 305‑876‑7000
  • contact / reservations: +1‑877‑777‑3994 or +1‑877‑652‑2808.
  • Email: Envoy.News@aa.com
  • Official website: https://www.envoyair.com
  • Working hours: 24 hours, every day.
  • Hub / Airport: Miami International Airport (MIA).

Airport / Terminal / Check-in / Services at MIA (for Envoy / general passengers)

  • MIA layout: there are several terminals / concourses — North (Concourse D), Central (Concourses E, F, G), South (Concourses H, J).
  • Check‑in / Baggage drop-off: Usually on Level 2 (for departures) at the terminal per MIA layout.
  • Security checkpoints: MIA has multiple security checkpoints. For example at North Terminal (D), there are 5 checkpoints.
  • Pet / animal relief / pet‑friendly facilities: MIA provides pet relief areas (post‑security in many concourses) and the airport in general supports pet relief / pet‑friendly zones.
  • Facilities: MIA offers a wide range of services — baggage wrapping & storage, currency exchange booths, ATMs, spa services, nursing suites, multi‑sensory rooms, etc.
  • Smoking areas: There are designated smoking zones at MIA — for instance one smoking lounge is near Gate D‑36 (Concourse D, Terminal D) alongside other outdoor/arrivals‑level smoking areas.
  • Parking / Transportation / Connectivity: MIA provides parking garages and a people‑mover system (MIA Mover and Skyride / moving walkways) to connect terminals, parking, car rental center, etc.

Baggage Allowance (when traveling with Envoy Air)

  • One free personal item (e.g. purse, small backpack) that fits under the seat.
  • One free carry‑on bag (size limit ~ 22 x 14 x 9 inches / 55 x 35 x 22 cm) if you pay for carry‑on as part of fare.
  • Checked baggage: weight up to 50 lbs (≈ 23 kg) and size up to 62 linear inches (sum of length + width + height) for standard checked bag.
  • Fees apply for checked baggage on many routes — e.g. first checked bag often around US $30 (domestic; may vary by fare), extra fees for overweight / oversized or extra bags.

Special Meals / In‑Flight Services

  • Envoy Air offers snacks and beverages on flights. On longer flights, meals may also be provided or available for purchase.
  • They also provide in‑flight amenities for Business Class including entertainment, power ports, amenity kits.

Security Services / Special Handling at MIA (relevant to Envoy)

  • For certain routes (for example flights to/from certain destinations like Cuba, or international flights), the ground‑handling team at Envoy in Miami handles security searches, including collaboration with government agencies.
  • Wheelchair / accessibility support is provided by Envoy at Miami as part of its ground services.

Do’s & Don’t

  • DO’s at Miami International Airport (MIA)
    • DO Arrive Early: Aim for 3 hours before international flights and 2 hours before domestic flights due to high traffic, especially for Latin America/Caribbean routes.
    • DO Check-in Online: Use your phone to check-in and get boarding passes to reduce physical contact.
    • DO Utilize Amenities: Find nursing suites (MIAmamas), a Military Lounge (Concourse E), and a Multi-Sensory Room (Concourse D) for specific needs.
    • DO Use Courtesy Phones: Pick up white courtesy phones for paging or multi-language assistance.
    • DO Consider Expedited Security: Enroll in Global Entry or TSA PreCheck for faster screening.
    • DO Stay Healthy: Wash hands often, use sanitizer, cover coughs/sneezes, and avoid touching your face. 
  • DON’t at Miami International Airport (MIA) 
    • DON’T Forget Essentials: While available at concessions, bring your own hand sanitizer/masks.
    • DON’T Touch Your Face: Avoid touching your eyes, nose, and mouth to prevent germ spread.
    • DON’T Miss Your Flight: MIA is busy; allow ample time, especially during peak seasons.
    • DON’T Hesitate to Ask: Use courtesy phones for help if you’re lost or need a page.
    • DON’T Overlook Layover Options: If you have 5+ hours, explore attractions outside the airport via information from Miami International Airport.

Nearby Hotels

  • Clarion Inn & Suites Miami International Airport.
  • Red Roof PLUS+ Miami Airport.
  • Miami International Airport Hotel.

Nearby Landmarks

  • Arts & Culture
    • Wynwood Walls & Wynwood: Famous for its colorful street art and galleries.
    • Little Havana: Experience Cuban culture, music, and food on Calle Ocho.
    • Vizcaya Museum & Gardens: A stunning European-style estate with beautiful gardens.
    • The Wolfsonian – FIU: Museum focusing on decorative arts.
    • Miami Design District: High-end shopping and architecture. 
  • Shopping & Entertainment
    • Dolphin Mall: A large outlet mall.
    • Bayside Marketplace: Waterfront shopping, dining, and live music.
    • Kaseya Center: Home to concerts and sports events. 
  • Sports
    • LoanDepot Park: Home of the Miami Marlins baseball team, near Little Havana. 
  • Nature & Outdoors (A bit further but accessible)
    • Zoo Miami: A major zoo in South Florida.
    • Miami Beaches: South Beach & Miami Beach are iconic, about 12 miles away. 

At Miami International Airport, the Envoy Air Miami Office provides travelers with complete, 24-hour assistance with reservations, baggage, cancellations, and general customer service. It guarantees efficient administration of regional flights and ground operations as part of Envoy’s larger network under American Airlines Group, making travel via Miami more dependable and easy.

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