Located in Prestige Palladium Bayan on Greams Road in the Thousand Lights neighborhood of Chennai, Tamil Nadu, Emirates Airline (Chennai Office) is a major Emirates Airlines city office. For Emirates travelers, the office offers complete travel assistance, including ticketing, flight reservations, customer support, and travel information. In order to ensure seamless travel preparation for international flights, staff members help with bookings, scheduling inquiries, cancellations, and policy advice. During business hours, it provides expert support and assists travelers in getting ready for their trips.
| Item | Details |
|---|---|
| Office Name | Emirates Airline Chennai Office |
| Address | Ground Floor, Prestige Palladium Bayan, 129-140, Greams Road, Thousand Lights, Chennai, Tamil Nadu 600006, India |
| Phone Number | +91 9167003333 |
| Email ID | security@emirates.com |
| Official Website | www.emirates.com |
| City Office Hours | Mon–Sun 09:30 AM–06:00 PM |
| Airport Office | Emirates has a service counter at Chennai International Airport (MAA) – near departure area in international terminal. |
| Nearby Airport | Chennai International Airport (MAA) — Meenambakkam, Chennai, Tamil Nadu 600027 |
| Terminal for Emirates | International Terminal. Terminal 2/4 zone for departures & arrivals. |
| Baggage Allowance Info | offering 20kg-50kg for checked bags under the weight concept or 1-2 pieces (max 23kg/32kg) under the piece concept for Americas/Africa, plus 7kg carry-on (1 piece for Economy, 2 for Business/First) |
| Category | Details |
|---|---|
| Check-in Area | International check-in counters in the International Terminal. Self-check-in kiosks also available. |
| Security Services | Standard airport security screening. Priority lanes for special assistance when pre-requested. |
| Wheelchair Services | Wheelchair assistance available on request via airline or at airport counters. |
| Medical Services | Medical & health scan facilities available for emergencies in terminals. |
| Lost & Found | Managed by AAI. International office contacts: +91 44 22563600/044 22563601. |
| Airport Assistance / Meet & Greet | Paid services available to help with check-in, immigration escort, porterage etc. |
| Customer Service Desks | Information counters and airline counters in arrival/departure halls. |
| Retail Services | Duty-free shops, boutiques, convenience stores, souvenir shops. |
| Food & Beverage | Cafés, restaurants, fast food outlets in terminals & Aerohub mall area. |
| Information Kiosks | Airport information counters, flight info displays, tourist info desks. |
| Parking Areas | Short-term, long-term, valet & multi-level parking facilities near terminals. |
| Smoking Area | Designated smoking lounges available inside terminals in secure zones. |
| Ground Transportation | Prepaid taxis, app cabs (Uber/Ola), car rentals, buses, and soon metro connections. |
Tamil Nadu travelers can get dependable customer service and travel assistance from Emirates’ Chennai office. Travel arrangements for travelers flying with Emirates are made easier by its central location in Thousand Lights, which facilitates ticketing and flight services. The office contributes significantly to improving the travel experience for clients in the area, whether they are purchasing tickets or answering questions about flights.