Emirates Airlines Boston Office – Address, Contact & Services
The Emirates Airlines Boston Office at Boston Logan International Airport (BOS) serves as the primary hub for passengers in the United States’ New England region. Whether you’re booking new flights, modifying tickets, checking baggage queries, or seeking assistance with Emirates Skywards membership, this office provides a complete range of travel and customer assistance services.
| Category | Details |
|---|---|
| Office Name | Emirates Airlines – Boston Airport Office |
| Airline | Emirates Airlines |
| Location (City, Country) | Boston, United States of America |
| Full Address | 1 Harborside Dr., Terminal C, Boston Logan International Airport (BOS), Boston MA 02128 USA |
| Contact Number | +1 800-777-3999 (USA toll-free) |
| Website | https://www.emirates.com/ |
| Office Hours | Airport counter: approx. 06:55 am to 09:25 pm daily. Call centre: 24 hours. |
| Working Days | 7 days a week (daily) |
| Airport Office Availability | Yes — located inside Terminal C at Boston Logan Airport. |
| Nearby Landmarks | Terminal C of Boston Logan; Harborside Drive; East Boston waterfront area |
| Public Transport Options | • Free “On-Airport Shuttle” service (Routes 11, 33, 55, 66) connecting all terminals & MBTA Blue Line Airport Station. • MBTA Silver Line (SL1) provides direct fare-free access from South Station to terminals including Terminal C. • Taxi, ride-share (Uber/Lyft) available at arrivals curb of each terminal. |
| Parking Availability | On-airport parking garages (Central Parking, Terminal B & C Garages, Economy Garage) at Boston Logan; accessible parking available. |
| Nearest Hotels & Restaurants | The terminal complex at Boston Logan includes various dining & food outlets; additionally many hotels are located near East Boston / Waterfront / Cambridge accessible via short ride. (Specific names not listed) |
| Popular Routes / Destinations | From Boston the airline operates flights to its hub in Dubai and many onward destinations globally. |
| Local Language assistance | English (US) — Standard for US office operations. |
| Payment Options Accepted | Standard airline ticketing payment methods apply (credit/debit cards, online booking) — for office counter confirm in-person options directly with staff. |
| Lost & Found Assistance | Baggage inquiries can be made via the airline’s baggage services; for USA call +1 844-556-1400. |
| Visa & Travel Document Help | The office handles general ticketing and check-in assistance; for detailed visa/travel-document advice travellers should refer to Dubai or regional offices. |
| Cargo / Freight Services | For cargo: Emirates SkyCargo Boston office address: 112 Harborside Drive, Cargo Bldg 63 East Boston, MA 02128; Phone +1 617-569-2340. |
| Group Booking Facility | Yes — group travel and bookings can generally be handled via the airline’s US ticketing/office services (verify directly). |
| Baggage Inquiry Desk | Yes — aircraft check-in counters and baggage services are available at Terminal C; local desk for enquiries. |
| Special Assistance (Wheelchair / Medical) | Airport and airline provide assistance; Boston Logan offers accessible transport, terminals and parking. |
| Frequent Flyer / Loyalty Program Help | assistance for the airline’s loyalty programme (Emirates Skywards) is available through the global website and call centre; local staff can provide guidance. |
| Ticketing & Reservations | Handled via this office, online website, call centre. Office located in Terminal C for in-person service. |
| Refund & Cancellation Help | The office handles typical ticketing services; for complex refunds/cancellations travellers may need to contact call centre or central service. |
| Corporate Travel assistance | For business/corporate travel arrangements, contact the airline’s US corporate travel team (via website) in addition to this office. |
| Head Office (Global / Regional) | Global HQ: PO Box 686, Dubai, United Arab Emirates. |
| Social Media Links | Facebook: facebook.com/Emirates Twitter: twitter.com/Emirates Instagram: instagram.com/emirates |
| Additional Notes / Tips | • Arrive at the Terminal C counter early if you require in-person service, especially during busy hours. • Use the free SL1 bus or Massport shuttle to reach the terminal from downtown Boston; great for avoiding traffic. • For baggage or lost items follow the dedicated baggage services phone number. • If travelling with special assistance needs, contact ahead to ensure arrangements. |
Visiting or contacting the Emirates Airlines Boston Airport Office offers access to full ticketing, baggage, and assistance services within Terminal C at Boston Logan Airport. With strong public transport links, 7-day availability, and easy access, it’s a convenient resource for travellers flying with Emirates from Boston.