Travelers may easily receive first-rate customer care, booking help, and travel guidance at the Emirates Airlines Amman Office in Jordan. Situated in the heart of the city, the office assists travelers with reservations, luggage questions, flight modifications, and general inquiries, guaranteeing a seamless and dependable journey with Emirates’ top-notch service standards.
| Item | Details |
|---|---|
| Office (Sales / Contact) Address | Abdali Boulevard, Jamal Al-Juqah Street 38, Amman, Jordan |
| Airport Office Address | Queen Alia International Airport, Departures Lounge, 1st Floor |
| Contact Number (Amman Office) | +962 6 445 1841 Also +962 6 4615 222 24/7 Contact Centre: +962 64296466 |
| Email ID | security@emirates.com |
| Working / Office Hours | 24 hours, 7 days. |
| Official Website | Emirates: www.emirates.com |
| Service / Feature | Information / Notes |
|---|---|
| Nearby Airport | Queen Alia International Airport (AMM) |
| Terminal | The airport has a single passenger terminal. |
| Check-in Area | Check-in counters are located in the departures hall of this terminal. |
| Baggage Allowance | Economy typically getting a 30 kg weight allowance (or two 23 kg pieces for flights to/from the Americas/Africa). Business Class receives a 40 kg allowance (or two 32 kg pieces), and First Class has a 50 kg allowance (or two 32 kg pieces). |
| Lost & Found | At Queen Alia Airport: Lost & Found office of Airports’ Security & Protection Directorate. Phone: +962-79-150-8982. Email: lostandfoundoffice688@gmail.com. |
| Medical / First Aid Services | There is a first-aid / medical station in the terminal. First-aid is located in the Arrivals Hall. |
| Wheelchair / Special Assistance | The airport provides services for people with reduced mobility: wheelchair ramps, adapted elevators, and PRM (passenger with reduced mobility) assistance. To arrange wheelchair assistance, it’s best to coordinate with Emirates (during booking or prior to travel) or request through the airport upon arrival. |
| Customer Service Desks | There are general information kiosks. There is an information kiosk in “Arrivals Hall” with a contact number +962 (0)6 4453 187. For Emirates-specific help (reservations or complaints), use the Emirates local contact centre. |
| Retail / Duty-Free | The terminal has a duty-free shopping area, souvenir shops, and retail stores (cosmetics, electronics, local specialties). |
| Food & Beverage | Restaurants, cafés, snack bars, and coffee shops are available in both landside and airside areas. |
| Parking Areas | According to airport guides: short-term and long-term parking available. Based on estimates: “Premium” parking ~ JOD 4/hour, short-term JOD 2/hour, long-term economy ~ JOD 11/day. |
| Smoking Area | N/A |
| Ground Transportation | Airport Express Bus: shuttle bus between AMM and central Amman (~30–60 min frequency) per guides. Taxi: Licensed airport taxis available. According to guides, cost to downtown Amman is ~ JOD 22–25. Car Rental: Available at the airport. |
The Emirates Airlines Amman Office guarantees that travelers receive dependable assistance and effective direction. Travelers may have a pleasant journey when traveling with Emirates from Jordan thanks to the company’s competent crew and convenient access to vital services.