The Swiss leisure airline Edelweiss Airlines connects the South West of England to Switzerland and beyond by operating direct flights to Zurich from Bristol Airport in England. Passengers can use Edelweiss services at Bristol Airport’s airline counters and via the airline’s UK customer service (+44 20 7949 4863) for reservations, questions, or assistance, even though there isn’t a publicly listed freestanding sales office in Bristol’s city centre. For Edelweiss guests traveling from Bristol, the Bristol service station offers assistance, flight information, and journey planning.
| Category | Details |
|---|---|
| Airline Name | Edelweiss Airlines |
| Office Address | Bristol , England |
| General Airline UK Contact | UK phone: +44 20 7949 4863 |
| Official Website | https://www.flyedelweiss.com |
| Email ID | services@flyedelweiss.com |
| Working Hours | 24 hrs customer service by phone |
| Typical Terminal | Terminal 1 |
| Baggage Allowance | www.flyedelweiss.com/at/en/prepare/baggage/free-baggage/checked-baggage |
| Travel Insurance | check at booking or on Edelweiss website. Not typically handled at airport counters. |
| Travel Documents | Passport, valid visas (if required for UK entry), boarding pass — UK border control for arrivals. Always check entry requirements before travel. |
| Payment Method at Office/Airport | Card payments widely accepted at airport airline desks if open. online bookings accept major cards via airline website. |
| Pet & Animal Services | Edelweiss accepts animals under approved conditions. see airline baggage/animal carriage rules (crates, certificates). Assistance dogs are usually accepted free. |
| Do’s & Don’ts | Do confirm baggage/item rules before travel. Don’t travel without valid travel documents/passport. Check health/vaccination requirements for pets. |
| Category | Details |
|---|---|
| Airport Name | Bristol Airport |
| Airport Code | BRS |
| Airport Address | Bristol BS48 3DY, United Kingdom |
| Airport Contact | N/A |
| Terminal Info | One main terminal for departures & arrivals. |
| Immigration/Customs Counter | Standard UK border control on international arrivals. passport control and customs for international flights. |
| Trolleys | Available (paid or provided). luggage trolleys around the terminal. |
| Public Telephones | Phones may be available in airport terminal. most travellers use mobile. |
| Wi-Fi Services | Free/paid airport Wi-Fi available throughout terminal. |
| Pet & Animal Services | Assistance dog travel guidance available. Airline partners handle specific pet transport rules. |
| Public Transport Access | Bus/coach services connect airport with Bristol city centre & regional destinations. Taxis and ride-share options available. |
| How to Reach Airport | Road access via M5/A38. Buses and coaches from Bristol & surrounding areas. Taxis from city or nearby towns. |
| Immigration | UK immigration controls at arrival for non-UK/EEA nationals. Follow airport signage to passport control. |
| Customs | After passport control, follow signs to customs (red/green channels). |
Bristol Airport serves as the hub for Edelweiss Airlines’ operations in Bristol, England. The airline conducts direct scheduled flights and provides passenger assistance via airport service desks and UK customer care contacts. Travelers can readily obtain Edelweiss assistance for bookings and flight assistance through airport officials or the airline’s central UK contact number, even if there isn’t a publicly publicized independent Bristol sales office.