Contour Airlines Charlotte Office in North Carolina
Travelers flying with the U.S. regional airline Contour are assisted by the Contour Airlines Charlotte Office at Charlotte Douglas International Airport in North Carolina. The office provides services like itinerary modifications, flight status support, flight ticket assistance, and customer care advice. Travelers can get in touch with the team via email and the airline’s customer service hotline; assistance is available around-the-clock. For booking assistance and travel questions pertaining to Contour’s planned routes from Charlotte, this site acts as a crucial regional contact point.
Airline & Office Details — Contour Airlines Charlotte
| Category | Details |
|---|---|
| Airline Name | Contour Airlines |
| Office Location | At Charlotte Douglas International Airport, Charlotte, North Carolina, USA |
| Official Website | https://www.contourairlines.com |
| Contact Phone | 888‑332‑6686 |
| Email ID | customercare@contourairlines.com |
| Working Hours | 24 hours / daily |
| Head Office Address | 808 Blue Angel Way, Smyrna, TN 37167, USA |
| Airport Counter Location | At CLT ticketing/check‑in area. check‑in opens ~2 hours before departure. |
| Airline Terminal at CLT | Terminal/E Gates. Typically E1‑E3 for Contour flights. |
| Baggage Allowance | 1 carry‑on + 1 checked bag free on most US flights (weight/size limits apply). Excess bags & overweight fees may apply — subject to ticket class and route. |
| Online Check‑in | Available via airline website before airport arrival. |
| Payment Methods | Card payments online. Airport counter payment accepted. Standard major credit/debit cards. |
| Travel Insurance | Not provided by airline. Recommended to buy separately with ticket purchase or travel agent. |
Airport & Travel Info — Charlotte Douglas International Airport (CLT)
| Category | Details |
|---|---|
| Airport Name | Charlotte Douglas International Airport |
| Airport Code | CLT (IATA) / KCLT (ICAO) |
| Airport Contact | +1 704‑359‑4000 |
| Airport Address | 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA |
| Terminal Info | One main terminal with multiple concourses (A–E connected) serving all carriers. Concourse E gates often host regional partners. |
| Check‑in & Baggage | Counters typically open ~2 hours before departure. Bags accepted until ~45 mins prior for CLT departures. |
| Trolleys | Available throughout terminal grounds and baggage claim areas. |
| Telephones / Accessibility | Wheelchair‑accessible telephones and TTY phones available terminal‑wide. |
| Wi‑Fi Services | Free CLT Wi‑Fi throughout terminals. |
| Pet & Animal Services | Pet relief areas available. Must follow airline rules for pet travel. |
| Immigration & Customs | Handled in Concourse D for international arrivals. CLT has US CBP processing for international flights. |
| Public Transport Access | CATS buses (Route 5 Sprinter to Uptown Charlotte, etc.). Airport shuttles, taxis, ride‑share & limousine services available. |
| Do’s & Don’ts | • Do arrive early (2–3 hrs before departure). • Do carry valid ID/boarding pass. • Don’t leave baggage unattended. • Follow TSA liquid & security rules. |
| Travel Documents | Valid government ID (REAL ID or passport for international travel), boarding pass, and airline ticket. |
Quick Tips Before You Travel
Arrive Early: CLT is a busy hub — 2–3 hours before departure recommended.
Baggage Rules: Confirm baggage weight & size limits at time of booking via Contour website as they can vary by route/ticket type.
Security: Follow TSA rules for liquids and prohibited items.
Pets: Contact airline ahead for approved pet travel and required paperwork.
When it comes to bookings, modifications, and general travel assistance, the Charlotte office is crucial. Travelers utilizing Contour’s regional airline services will have easy access to assistance because to its location at Charlotte Douglas International Airport. The office strives to make flying and trip management as easy as possible, supported by round-the-clock client service.