China Southern Airlines Los Angeles Office in California

China Southern Airlines’s Los Angeles headquarters in California is located at 11201 Aviation Blvd, Los Angeles, CA 90045 and works 24/7. Booking tickets, rescheduling or canceling flights, online or airport check-in, baggage allowance, missing luggage, questions about visas and travel documents, flight status, and customer care for both economy and business class travelers are all handled by this office.

China Southern Airlines — LA / LAX Office Info

• Office Address (City Office): 6300 Wilshire Blvd, Suite 1510, Los Angeles, CA 90048, United States
• Terminal: Terminal B.
• Contact Number: +1 310‑646‑4230
• General Customer Service (USA): 1‑888‑338‑8988
• Official Website: https://www.csair.com
• Email (for city‑office queries): customerservice@csair.com
• Office Working Hours: 24 hours / 7 days.

Airport & Terminal / Check‑in / Facilities & Services

• Check-in Area / Counter: Check-in at Terminal B (international terminal) — counter / self-service kiosks likely available. The LAX layout supports multiple airlines in this terminal.
• Baggage Allowance (Typical International Flights):
  • Economy: typically 2 checked bags × 23 kg each.
  • Premium Economy / Business: 2 checked bags × 32 kg each.
  • First Class: 3 bags × 32 kg each.
  • Infant (without separate seat): 1 piece ≤ 10 kg + stroller-folded allowance.
  • Carry-on / hand luggage: 1 small cabin bag + 1 personal item (e.g. handbag, laptop, coat) generally allowed.
  • Note: Each checked bag’s dimensions must obey the airline’s “piece concept” — typically sum of length + width + height ≤ 158 cm.
  • Excess baggage fees apply if you exceed weight, piece limit or dimensions.
• Baggage / Luggage Inquiry / Lost & Found: As per some sources, for baggage lost/damage you may call the airport office number (for LAX) +1 866‑767‑2247 ext 9.
• Lounges / Airport Facilities: Terminal B (Tom Bradley) at LAX has many airline club lounges, dining, shopping, and amenities like family/children play areas, pet-relief areas, and nursing / childcare rooms.
• Mobile‑Charging, PH Toilet, Money‑exchange Counters, Child‑care Room, Pharmacy, etc.: These are not airline-specific but are standard airport/terminal facilities at major international terminals such as Terminal B (Tom Bradley) at LAX.
• According to LAX Terminal B facilities list: there are lounges, restrooms, retail, pet relief and play/nurse areas.
• Smoking Areas: Smoking/vaping is generally prohibited inside terminal buildings at LAX. However, there are limited designated outdoor smoking patios — at Terminal B (Tom Bradley, after security near Gate 130) and similarly for other terminals.

Nearby Hotels / Accommodation

• Hyatt Regency Los Angeles International Airport — modern, convenient hotel near LAX, suitable if you want close airport stay.
• Los Angeles Airport Marriott — near airport, with shuttle service and resort‑style amenities.

Nearby Airport / Nearby Landmarks / Amenities & Transport at LAX

• Airport: Los Angeles International Airport (LAX) is the main airport.
• Transport & Parking: LAX offers a large economy parking structure: LAX West Intermodal Transportation Facility (ITF West) with ~4,300 parking spaces. It is connected (or will be) with the airport terminals via the automated people mover.
• Airport Location/Reach: LAX is about 18 miles (≈ 29 km) southwest of Downtown Los Angeles.

Travel Tips, Group & Individual Travel, Seat Reservation & General Advice

• Check baggage allowance carefully: The allowance varies by class (Economy/Business/First) and by fare type — always verify what your ticket displays.
• Excess baggage charges apply if you exceed the weight, dimensions or number of pieces.
• For families / children / infants: Infants without seat get a free 10 kg baggage allowance plus stroller allowance. Child‑care / nursing rooms & play areas are available at Terminal B (good for families).
• For group travel: Baggage allowance rules for groups follow the same per‑passenger standard as individual travelers.
• Seat reservation / check‑in: You likely can check‑in at Terminal B. For seat selection or other special requests (pets, extra baggage, unaccompanied minors) contact the LA office or customer service in advance (use the phone/email above).
• Smoking / vaping during travel: Smoking isn’t allowed inside terminals or lounges at LAX — only designated outdoor patios.
• Parking / transport convenience: If you or someone picks you up, LAX’s new parking/transport facilities (like ITF West and upcoming people‑mover) make it easier to park or take shuttle/rail from parking to terminals.

Pharmacy Services

• LAX Airport Medical & Retail Options
  • Medical Clinic & First Aid: You can find basic medical help at the LAX Medical Clinic (310) 215-6020 and First Aid Station (310) 215-6000 for immediate health needs, but not full pharmacy services.
  • Airport Shops: Various stores within LAX sell over-the-counter (OTC) medicines, travel health items (sunscreen, pain relievers), and basic supplies, but not typically prescription meds. 
• For Prescription Needs Near LAX
  • 24-Hour Pharmacies: Major chains like Walgreens have locations outside the airport that are open 24/7, offering prescription fulfillment and pickup services, though you’ll need to travel from the airport.
  • Military Families: LA Air Force Base Pharmacy (DOD LOS ANGELES E-PHCY, 90245) handles prescriptions for military personnel and families, accepting e-prescriptions. 
• In Summary:
  • If you need medication at the airport, look for OTC items in retail stores or seek help at the Medical Clinic; for specific prescriptions, plan to visit a pharmacy in the greater Los Angeles area. 

Money Exchange Counters

ICE Currency Exchange booths are located on the departures level post-security in Terminals 2, 4, 6, 7, and Tom Bradley International Terminal. There are ICE Currency Exchange booths located on the arrivals and ticketing levels in Tom Bradley International Terminal.

Social Media

For American consumers, China Southern Airlines’ Los Angeles office acts as a full-service regional desk, providing 24-hour assistance with reservations, check-ins, baggage problems, and travel-related inquiries. This office is made to aid and simplify your travel experience, whether you have issues about flights, luggage, or visas.