The primary point of contact for travelers and reservations in Syria’s capital is the Cham Wings Airlines Damascus Office. It offers assistance with booking aircraft tickets, check-in, baggage inquiries, customer service, and travel information. It is situated at Damascus International Airport on the Damascus Airport Motorway and connected to the airline’s head office on Fardos Street in Damascus. Reservations, ticket modifications, and general inquiries for Cham Wings’ domestic and international flights connecting Syria with nearby locations are handled by the office on a daily basis.
| Category | Details |
|---|---|
| Office Names | Cham Wings Airlines Damascus Airport Office, Main Cham Wings Office in Damascus |
| Address — Airport Office | Damascus International Airport, Damascus Airport Motorway, Syria |
| Address — Main Office | Al Fardous (Al Fardos), Damascus, Syria |
| Phone — Airport Office | +963 11 8011 |
| Phone — Main Office | +963 11 224 4086 |
| cs@chamwings.com | |
| Official Website | https://www.chamwings.com |
| Working Hours | 24 hours daily |
| Services | Flight booking, baggage queries, ticketing, check‑in assistance. |
| Baggage Allowance | Economy passengers 30 kg of checked baggage and 7 kg of cabin baggage (max 55x40x20 cm. |
| Travel Insurance & Docs | Not provided by office. check Cham Wings or travel agent. Passport, visa, and airline policy required. |
| Category | Details |
|---|---|
| Airport Name | Damascus International Airport |
| Airport Address | Damascus Airport Motorway, Damascus, Syrian Arab Republic |
| IATA / ICAO Codes | IATA: DAM, ICAO: OSDI |
| Airport Contact | +963 11 238 6790 |
| Terminals | Two main passenger terminals (international & domestic). |
| Immigration & Customs | Standard passport control & customs procedures. Arrive early and have visa/travel docs ready. |
| Baggage Services | Baggage claim and disputes counter inside arrivals. check with airline for allowances. |
| Trolleys / Telephones / ATMs | Luggage trolleys available. public telephones rare. ATM & currency exchange counters present. |
| Wi‑Fi Services | Free Wi‑Fi available. Inside terminal. |
| Pet & Animal Services | Pets require health certificates, identification, rabies vaccination. special customs clearance advised. |
| Public Transport Access | Airport shuttle bus to city centre (~30 min). taxis, private cars & buses via M5 motorway. |
| Do’s & Don’ts | Arrive 2+ hrs early, follow airline and airport security rules, carry valid IDs, no hazardous items, respect local laws. |
| How to Reach Airport | By shuttle bus, taxi, private car — via M5 motorway toward Damascus center. |
In Syria’s biggest city, Cham Wings Airlines’ Damascus Office serves as a vital center for travelers, providing bookings, customer service, and travel assistance, among other airline services. Despite difficulties in the larger aviation scene, Cham Wings’ role in promoting regional connection is reinforced by its position at Damascus International Airport, which makes it easy for travelers to manage flight plans and questions.