Bulgaria Air Belgrade Office in Serbia

The local point of contact for travelers using the national airline Bulgaria Air is the Bulgaria Air Belgrade Office in Serbia. It is based in Belgrade and helps travelers with unique travel needs, such as group reservations or aid for passengers with limited mobility, as well as airplane ticket bookings, ticket modifications, baggage policy information, and check-in assistance. The office connects travelers to services for flights via Belgrade Nikola Tesla Airport during local business hours, which are usually weekdays.

Bulgaria Air Belgrade Office – Contact & Support

• Airline: Bulgaria Air
• Office Location: Belgrade, Serbia.
• Phone (Office): +359 2 4020 400.
• Email: callfb@air.bg.
• Official Website: https://www.air.bg/en
• Flight Status (Online): https://www.air.bg/en/flight-information
• Online Check-In: https://www.air.bg/en/customer-support/online-check-in
• Working Hours: Mon–Fri 09:30–17:00.

Baggage Allowance & Luggage Inquiries

• Baggage Policy: Standard checked baggage often includes 1 piece up to ~23 kg.
• Lost / Delayed Baggage at BEG: You can report and track via the airport’s Lost & Found office using your reference number.
• Lost & Found Contact (BEG): +381 11 209 7416.

Belgrade Airport – Main Info

• Airport: Belgrade Nikola Tesla Airport
• Address: Aerodrom Beograd 59, Beograd 11180, Serbia
• IATA Code: BEG
• Terminals: Terminal 1 & Terminal 2
• Bulgaria Air Terminal: Terminal 1 for arrivals & departures.
• Airport Contact: +381 11 209 4444

Check-In & Customer Service

• Airport Check-In: counters open ~2–3 h before departure; close ~45–60 min before flight.
• Online Check-In: Available ~24 h to 60 min pre-departure.
• Security Services: Central security screening required before passport control.
• Customer Service Desks: Located in terminal areas near check-in & arrivals.

Airport Assistance & Accessibility

• Wheelchair Services: Available — request from airline at least 48 h before departure.
• Airport Reduced Mobility: ramps, lifts, accessible toilets, and assistance on request.
• Meet & Greet / VIP: Information and arrangement at VIP counters if booked with airline/airport.

Parking & Transport

• Official Parking: Multiple paid parking areas near terminals (P1, P2, P3, Garage, Tesla Parking) — free shuttle from some lots.
• Taxi & Minibus: City center connections available; taxi rank outside terminal.

Smoking Areas

• Smoking inside terminals is generally prohibited — look for designated outside smoking points near entrances/exits.

Medical & Safety Services

• Medical Services: First-aid and emergency services available at BEG terminal.
• Security Services: Central screening checkpoints and passport controls.

Retail & Duty-Free

• Duty-Free & Shops: Retail stores and duty-free available after security and in boarding areas.

Food & Beverage

• Restaurants, cafés, snack bars and bars available in public and departure/arrival zones.

For travelers in Serbia who require direct assistance with reservations, ticketing, and pre-flight information, the Bulgaria Air Belgrade Office is a useful resource. It guarantees more seamless travel arrangements and individualized support, particularly for individuals who want in-person assistance prior to their departure from Belgrade.