When it comes to reservations, refunds, upgrades, and baggage concerns, the British Airways Vienna Office in Austria provides outstanding customer service. The employees support requests for extra assistance and offer straightforward travel advice.
| Item | Details |
|---|---|
| Address | Vienna International Airport (VIE), Schwechat, 1300 Vienna/Schwechat, Austria |
| Contact number (office/desk) | +43 1 795 67567 |
| Email ID | N/A |
| Official website | www.britishairways.com |
| Terminal | Terminal 1 at Vienna Airport for British Airways. |
| Baggage allowance | For BA international flights: typically 23 kg per checked bag in Economy, max 32 kg per bag for some cabins. |
| Luggage inquiry / Lost & Found contact | For Vienna Airport – Lost & Found: Tel +43 72011 7566. |
| Nearby airport | Vienna International Airport (VIE). |
| Check-in area | For BA in Terminal 1 — check-in desks in main check-in hall of terminal. |
| Medical services | There is a medical centre in Terminal 1 of Vienna Airport. |
| Parking areas | Vienna Airport has multiple parking areas: Car Park 3 & 4 Terminal. |
| Smoking area | At Vienna Airport: smoking is permitted only in designated areas in Terminal 3 Not available in Terminals 1 & 1A. |
| Security services | General airport security & airline security apply. The airport notes check-in counters and security checks in Terminals 1 & 3. |
| Airport Assistance / Meet & Greet | Meet & Greet / VIP assistance services are available at Vienna Airport via third-party providers. |
| Wheelchair / PRM services | Vienna Airport provides services for passengers with reduced mobility (PRM), including personal escort, parking, transfers. |
| Visa & passport assistance | Entry & visa requirements for Austria (Schengen) are available from Austrian authorities. |
It guarantees every British Airways passenger a seamless travel experience. In conclusion, for passengers flying with British Airways from Austria, the Vienna Office stands out as a reliable point of contact that guarantees comfort, dependability, and expert service.