British Airways’ Jeddah office, located at King Abdulaziz International Airport, serves customers daily with services like ticket booking, baggage assistance, visa‑info, and flight changes.
| Category | Details |
|---|---|
| Address | Jeddah, Saudi Arabia. |
| Working Hours | 07:30 – 20:00 daily |
| Contact Number | +966 92 000 2215 |
| Email ID | contactbade@email.ba.com |
| Official Website | British Airways |
| Airport (Associated) | King Abdulaziz International Airport, Jeddah (IATA: JED) |
| Airport (JED) – Key Services & Facilities | Information / Notes |
|---|---|
| Terminal Used | JED has 4 terminals. |
| Baggage Allowance (BA) | www.britishairways.com/content/information/baggage-essentials |
| Luggage / Baggage Inquiry & Lost & Found | For lost/damaged baggage on BA: use BA’s “lost and damaged baggage” page. For JED Airport lost and found: per Jeddah airport guide, for general airport item loss, contact the “Ask Me” team. Some passengers report issues: security lost-and-found can be difficult, per traveler reports. |
| Check‑in Area | check-in counters open up to 4 hours before departure. Self-service kiosks are available in Terminal 1. |
| Medical Services | There are medical / emergency facilities in Terminal 1. |
| Parking Areas | JED Airport in general has parking (short‑term and longer term) per airport services. |
| Smoking Area | Smoking is prohibited at King Abdulaziz International Airport. |
| Security Services | Standard airport security applies per Jeddah airport procedures. |
| Airport Assistance / Meet & Greet | For special assistance (wheelchair, help): request via BA when booking, or at airport check-in. Jeddah airport terminal 1 provides assistance for passengers with reduced mobility. |
| Wheelchair Services | JED airport has facilitation for passengers with disabilities. Request from BA or airport in advance. |
| Retail Services | Terminal 1 has ~ 120 shops (retail) per JED terminal guide. |
| Food & Beverage | Terminal 1 includes cafes, dining outlets per JED terminal amenities. |
| Information Kiosks | There are “Ask Me” counters / help desks per airport guide. |
| Ground Transportation | Options include: taxi, app‑based private cabs, car rentals. Also, Haramain train station is connected to Terminal 1 per traveler report. |
| Nearby Hotels | Aerotel Jeddah: located in Terminal 1, Level 2 (airside). Also, more hotels in Jeddah city (but immediate airport‑hotel is Aerotel). |
| Nearby Landmarks | Red Sea Mall is relatively close (on the road between city and airport). |
| Nearby Amenities | The airport terminal has ATMs, pharmacy, prayer rooms, rest zones, etc. |
| Public Transport Access | Haramain train: there is a Haramain train station at/near the airport; travelers mention walking to Terminal 1. |
| Travel Tips | 1. Arrive early: For international flights, it’s recommended to arrive ~3 hours before departure. 2. Check baggage rules: Use British Airways’ website to check the exact baggage allowance for your ticket. 3. Request assistance beforehand: For wheelchair or meet‑and‑greet, inform BA in advance. 4. No smoking: As per airport rules, smoking is not allowed in JED. 5. Luggage storage: If you need to store luggage, some travelers point to SPL (Saudi Post) lockers near the airport/train station. 6. Lost items: For lost things, reach out to the “Ask Me” help desk at the airport, or try BA’s lost luggage reporting if it was on your BA flight. 7. Use the Aerotel: If you have a long layover, consider sleeping or resting at the Aerotel in Terminal 1. |
The British Airways office in Jeddah is a full-service center that helps passengers with everything from booking to luggage and visa advice. It provides dependable communication channels and round-the-clock airport assistance, making it an invaluable resource for BA clients traveling to or from Saudi Arabia.