For tourists in need of flight reservations, ticket modifications, baggage information, and travel assistance, the British Airways Cairo Office in Egypt offers useful support. When it comes to travel paperwork, special services, and check-in, the office personnel provides clear instructions. Travelers can visit to ask questions about booking management, refunds, and upgrades. Updates on flight schedules and travel regulations are also sent by the office. By providing dependable and amiable service throughout the travel process, it seeks to make every customer’s trip easy, comfortable, and stress-free.
| Field | Information |
|---|---|
| Office name | British Airways Cairo Office |
| City-office Address | 49FG+WRJ, Sheraton Al Matar, El Nozha, Cairo Governorate 4473207, Egypt |
| City-office Contact Number | +20 2 2696 6691 |
| City-office Email | contactbade@email.ba.com |
| Airport Office Location | Cairo International Airport — Terminal 2, Departure hall |
| Airport Office Email | cairo.airport@ba.com |
| Airport Office Contact Number (general / baggage) | +20 2 2265 2486 / +20 2 2269 5748 / +20 (10) 250 6522 / +20 (10) 244 6843 For baggage / EAS office, 24-hour service. |
| Working Hours | 07:30 → 20:00 every day (Mon-Sun) |
| Official Website | www.britishairways.com |
| Nearby Airport | Cairo International Airport (IATA: CAI) |
| Terminal used for BA flights | Terminal 2 of Cairo Airport. |
| Check-in area | Check-in counters are in Terminal 2 at departure hall. Terminal 2 has ~72 check-in counters overall. |
| Baggage allowance | Depends on travel class / fare type. Standard BA allowances: • Economy (with checked bag): 1 bag — up to 23 kg. • Premium Economy: 2 bags (23 kg each). • Business: 2 bags (32 kg each). • First class: 3 bags (32 kg each). Also: 1 cabin bag (max 56 x 45 x 25 cm) + 1 personal item (handbag) allowed for all passengers. |
| Medical services at airport | Terminal 2 has “medical services” offers among its facilities. |
| Parking areas (at airport) | The airport has parking facilities covering all terminals. For Terminal 2 there are dedicated parking lots. For example: there are 10 parking lots covering various halls (departure, arrival, long-term, VIP etc.), with total capacity for ~3,612 cars across some parking zones. |
| Smoking areas / smoking-permitted zones | The airport lists “Smoking Room” among its services. So there is at least a designated smoking-area / smoking-room at Cairo Airport. |
| Special meals / In-flight meals support | The BA Cairo office handles “in-flight meals” and special requests (special meal requests) as part of their customer services. |
| Security services | As part of airport services: security screening, standard airport security in Terminal 2. General baggage / baggage-claim / lost & found support by BA in case of delayed or lost/damaged baggage is managed via BA’s “baggage services” contacts at Cairo. |
Passengers can easily obtain advice before to their travel at the British Airways Cairo Office. Travelers may easily resolve problems with tickets, baggage, or flight information thanks to the helpful staff and quick service. The office facilitates easy and comfortable journey planning. It is crucial to helping travelers and making sure they have a positive experience with British Airways.