Located at Grozny Airport, Ul. Abuzara Aydamirova, 320, the Azerbaijan Airlines Grozny Office in Grozny, Chechnya, Russia, offers tickets, reservations, flight information, and customer service to travelers. You can reach it via phone at +994 12 598 52 37 or by email at contact@azal.az. It is open around-the-clock. This office helps travelers with itinerary modifications and airline information in addition to providing services for flights operated by Azerbaijan Airlines.
| Category | Details |
|---|---|
| Airline Name | Azerbaijan Airlines |
| Office Location | Grozny, Russia; at Grozny Airpor |
| Address | Grozny, Chechnya, Russia; Ul. Abuzara Aydamirova, 320, Grozny, 366007 |
| Contact Phone | +994 12 598 52 37 |
| Email ID | contact@azal.az |
| Official Website | https://www.azal.az |
| Working Hours | Everyday – 24 hrs |
| Airport Name | Grozny Airport (GRV) |
| Airport Contact | +7 871 222‑47‑60 |
| Nearby Airport | Grozny Airport (GRV) |
| Terminal Used | Main Terminal (Terminal 1) |
| Facility / Service | Available at Grozny Airport |
|---|---|
| Check‑in Areas / Counters | Yes — Main passenger check‑in counters in Terminal 1. |
| Baggage Allowance Inquiry | Handled at airline ticket counters/office. |
| Lost & Found | Yes — Lost and found service exists at airport. |
| Security Services | Standard security checkpoints present. |
| Smoking Areas | Standard airport designated smoking areas. Airport has basic passenger amenities. |
| Medical Services / First Aid | Medical center/first aid available. |
| Wheelchair / Accessibility Services | Basic accessibility and wheelchair assistance available upon request at airport counters. |
| Meet & Greet / Assistance Services | VIP/Meet & Greet assistance services available via third‑party concierge at the airport. |
| Customer Service Desks | Yes — information counters and customer support desks in terminal. |
| Retail & Duty‑Free Shops | Yes — shops and retail outlets within passenger areas. |
| Food & Beverage | Cafes and restaurants available inside the terminal. |
| Information Kiosks | Yes — airport information desks or desks near check‑in/security. |
| Parking Areas | Short and long‑term parking likely available. |
| Ground Transportation | Taxi, rental cars, and local transport options available outside terminal. |
| Nearby Hotels | Hotels near airport area for passengers. |
For travelers using Azerbaijan Airlines, the airline’s presence in Grozny offers crucial assistance and information. The office at Grozny Airport is a crucial point of contact for passengers utilizing Azerbaijan Airlines services in the area since it provides help around-the-clock. The office is still a useful resource for customer service and travel assistance, even though recent flight suspensions on the Baku–Grozny route were caused by safety reviews.