Avianca Airlines Madrid Office in Spain
Passengers may conveniently handle airline reservations, ticket revisions, and travel-related inquiries at the Avianca Airlines Madrid Office in Spain. The group offers precise instructions regarding special assistance services, check-in choices, and baggage regulations. When it comes to international routes to Latin America and beyond, travelers can rely on the office for assistance. Every Avianca traveler receives seamless and effective customer care from the Madrid office, whether they need assistance with reservations or clarification on travel paperwork.
| Field | Details / Info |
|---|---|
| Avianca Office Address (Madrid) | Av. de la Hispanidad, s/n, 28042 Madrid, Spain |
| Contact Number (Office / Reservations) | +34 900 802 500 |
| Email (Office) | servicioavianca@avianca.com |
| Official Website | https://www.avianca.com |
| Working Hours (Office) | Every day 6:30 am–4:00 pm and 9:30 pm–2:00 am. |
| Nearby Airport | Adolfo Suárez Madrid–Barajas Airport |
| Airport Code | MAD (IATA), LEMD (ICAO) |
| Airport Address | Av. de la Hispanidad, s/n, 28042 Madrid, Spain |
| Airport Contact Number | +34 913 21 10 00 |
| Terminal for Avianca Check-in / Flights | Terminal T4. |
| Self-service / Auto Check-in | self-service kiosks located beside desk 969. |
| Lost & Found / Baggage Handling / Luggage Services | Managed by South Europe Ground Services for Avianca flights. Lost-and-found for the airport (for all airlines) — Terminal 4 lost property office: +34 91 746 6439 Left-luggage office also exists (telephone +34 917 466 065). |
| Parking Areas (Car Parking, VIP Parking etc.) | public parking for Terminal T4: official car parks including P4, “Preferred Parking / Express / Long-stay / VIP Parking”. For short stays / pick-up-drop: P4 car park is close to T4 — good for up to ~4 days. VIP T4 Car Park (covered, guarded, 24/7, valet possible) is available. |
| Accessibility / Wheelchair & Special-Needs Services | The airport offers a “Barrier-Free” assistance service for people with reduced mobility or disabilities (PRM). Accessible parking, adapted restrooms, tactile paving and designated meeting points are available across terminals. |
| Medical Services at Airport | The airport has medical rooms and personnel (airport medical service) for transit passengers, plus 75 cardiac rescue points with defibrillators. |
| Executive Lounge / VIP Lounge | Yes, there are VIP lounges at the airport in all terminals (including T4). |
| Trolleys / Baggage Carts | Airport with baggage services & duty-free etc. |
| Security Services | As a major international airport, general airport security is provided by the airport operator. |
| Terminal Entry Fee | N/A |
| How to Reach Airport / Avianca Office from Madrid City | Multiple ways:- By Metro: The airport is on line 8 (stations: Aeropuerto T1-T2-T3 and Aeropuerto T4). By Train: For T4 there is a station of commuter rail (Cercanías Madrid, line C-1). By Bus: Several EMT (city/airport) bus lines connect city and airport, serving terminals. By Taxi / VTC: Taxi and rideshare services (Uber / Bolt / Cabify) |
Official Websites
| Flight Status | informacionvuelo.avianca.com/en/flight-status |
| Online Check IN | www.avianca.com/en/your-booking/online-check-in |
| Baggage allowance | www.avianca.com/en/information-and-help/baggage |
| es-la.facebook.com/aviancaglobal | |
| YouTube | www.youtube.com/user/aviancachannel |
| www.instagram.com/avianca | |
| x.com/avianca |
Reliable customer service is provided by the Avianca Airlines Madrid Office, which assists passengers with reservations, baggage information, and flight updates. Passengers are guaranteed to obtain prompt service and correct information thanks to its welcoming personnel. Avianca is a dependable option for travel between Spain, Latin America, and international locations because of the office’s crucial role in ensuring a hassle-free experience, whether planning a new trip or resolving travel-related concerns.