Travelers in Cusco, Peru, can get assistance with booking tickets, flight queries, reservations, changes, cancellations, baggage information, and general customer care from the Avianca Airlines Cusco Office. For flight coordination and questions, the office, which is situated at Av. El Sol 602-B in Cusco, collaborates with the neighboring Alejandro Velasco Astete International Airport. For help with travel arrangements and services, contact can also be made via email or customer support channels. For Avianca travelers leaving from or connecting through Cusco, our office helps guarantee a more seamless travel experience.
| Item | Details |
|---|---|
| Office Name | Avianca |
| Office Address | Av. El Sol 602‑B, Cusco, Peru |
| Office Contact Number | +51 84 222611 |
| Office Email | servicioavianca@avianca.com |
| Alternative Email | e_solutions@centrosolucionavianca.com |
| Official Website | www.avianca.com |
| Working Hours | Generally 24 hours. |
| Nearby Airport | Alejandro Velasco Astete International Airport (CUZ) |
| Airport Address | Av. Velasco Astete, Cusco 08006, Peru |
| Airport Contact Number | +51 84 222611 |
| Terminal Used by Avianca | Domestic terminal at CUZ |
| Check‑in Area | Airline counters inside the domestic departures hall at Alejandro Velasco Astete International Airport. |
| Baggage Allowance | Depends on fare type (Economy/Business). checked & carry‑on allowances vary. see official website or booking details for exact limits. |
| Special Meals | Available on long flights if pre‑ordered online or by contacting customer service. |
| Security Services | Standard airport security / screening at CUZ — passenger and carry‑on screening before departure. |
| Medical Services | First‑aid / medical help generally available through airport medical staff. |
| Parking Areas | Public airport parking available at Alejandro Velasco Astete International Airport. |
| Smoking Areas | Smoking typically restricted in terminal buildings. Designated outdoor smoking zones at airport. |
For travelers using the airline in southern Peru, Avianca’s Cusco headquarters is a crucial point of contact. It helps expedite flight preparations and customer service requirements by offering necessary booking and travel services close to the airport. This office assists Avianca travelers to and from Cusco with ticket arrangements and problem solutions.