Austrian Airlines Boston Office in USA
Welcome to the Austrian Airlines Boston Office – your trusted hub at Logan Airport for effortless bookings, personalized travel solutions, and seamless journeys to Vienna and 125+ global destinations via Star Alliance.
| Category | Details |
|---|---|
| Airline Name | Austrian Airlines |
| Office Name | Austrian Airlines Boston Office |
| Location | Terminal E, Boston Logan International Airport (BOS) |
| Full Address | Terminal E, 1 Harborside Drive, East Boston, MA 02128, USA |
| Contact Number | +1-800-843-0002 (Toll-Free USA) |
| Email Address | Austrian.Airlines.Refund.BSPLINK@Austrian.com |
| Office Hours | 7:00 AM – 7:00 PM daily (local time) |
| Customer Helpline | +1-800-843-0002 (24/7 for urgent queries) |
| Airport Served | Boston Logan International Airport (BOS) |
| IATA Code (Rome Airport) | FCO (for connections via Vienna) |
| City Code | BOS |
| Nearest Landmark | USS Constitution Museum (0.5 miles west) |
| Modes of Transport | Silver Line Bus, MBTA Blue Line, taxi/rideshare, car (I-90), airport shuttles |
| Languages Spoken | English, German (staff multilingual) |
| Manager / Representative | Airport Operations Manager – contact via helpline |
| Main Services Offered | Bookings, check-in, baggage, seat selection, group coordination |
| COVID-19 or Health Advisory | Masks optional; proof of vaccination not required (check austrian.com) |
| Accessibility Features | Wheelchair assistance, priority boarding, visual/hearing aids |
| Travel Packages & Promotions | Vienna getaway deals; book via website or office |
| Cargo Service Enquiries | +1-800-225-2752 (Lufthansa Cargo partner) |
| Lost or Delayed Baggage Help | File claim at Terminal E desk or via austrian.com/baggage |
| Pet Travel Assistance | Cabin/cargo booking; health cert required (48h notice) |
| Refund & Rebooking Assistance | Available at office; fees per fare rules |
| Group Travel Management | 10+ pax discounts; dedicated coordinator |
| Corporate Travel Solutions | PartnerPlusBenefit program; SME points system |
| Payment Options | Credit cards, Apple Pay, Google Pay |
| Special Assistance Requests | Request 48h in advance via +1-800-843-0002 |
| Travel Insurance | Optional via Allianz; book at counter |
| Frequent Flyer Program | Miles & More (Star Alliance) |
| Nearby Attractions | Boston Harbor, Seaport District, Freedom Trail |
| Nearest Hotels | Hilton Boston Logan, Hyatt Regency Boston Harbor |
| Emergency Contact During Travel | +43-5-1766-1000 (global 24/7) |
| Visa & Travel Documentation Info | ESTA for US citizens; Schengen visa guidance at office |
| Check-in Options | Online (47h prior), app, kiosk, counter |
| Flight Information Updates | Real-time via app, website, airport screens |
| Career & Recruitment Queries | Visit careers.austrian.com |
| Official Website | www.austrian.com |
| Social Media Handles | @austrianairlines (Instagram, X, Facebook) |
Visit the Austrian Airlines Boston Office today for expert guidance, exclusive group deals, and premium service that ensures every trip starts with confidence and comfort.