Austrian Airlines Belgrade Office – Location & Flights Info
For passengers flying with Austrian Airlines from Serbia, the Belgrade office serves as a central point of contact for customer care. It offers support for unique travel requirements, flight modifications, upgrades, and ticket purchasing.
| Field | Details |
|---|---|
| Airline Office – Address | Aerodrom Beograd 59, 11180 Belgrade, Serbia. |
| Airline Office – Contact number | +43 5 1766 1000 +381 11 4300 304 |
| Airline Office – Email ID | N/A |
| Airline Official Website | www.austrian.com |
| Airport (Nearby Airport) Name & Code | Belgrade Nikola Tesla Airport (BEG) |
| Terminal (for Austrian Airlines use) | The airport has Terminal 1 and Terminal 2. |
| Baggage Allowance (checked + carry-on) | For Austrian Airlines: checked baggage allowance depends on fare/class/route. General guidance: a single checked bag may weigh up to 23 kg (economy) or 32 kg (business) and max dimensions 158 cm (L+W+H). Carry-on: typical max dimensions ~ 55 x 40 x 23 cm and weight ~8 kg. |
| Luggage Inquiry / Lost & Found | For Austrian Airlines missing baggage: see airline’s “missing baggage” page. For the airport, Lost & Found is at the airport in Terminal 2. |
| Check-in Area | Check-in counters and self-service kiosks in the departures zone of the terminal. Austrian allows online check-in as early as 47 h before departure. |
| Flight Status | Austrian Airlines flight status & timetable page: www.austrian.com/xx/en/flight-status-and-timetable |
| Medical Services | The airport provides general medical/first‐aid services — the specific airline office may refer to airport’s medical centre. |
| Parking Areas | At Belgrade Nikola Tesla Airport: Multiple car parks — e.g., P4, P3 near terminal; P1 very close; Garage P0; P11 (“Tesla Parking”) for long-stay with shuttle. |
| Smoking Area | At the airport: smoking permitted in designated smoking areas both landside and airside. |
| Security Services | Airport security screening located centrally before passport control; two terminals share system. |
| Airport Assistance / Meet & Greet (Wheelchair / Special Assistance) | The airport offers assistance for passengers with reduced mobility; should notify the airline/agent in advance. |
| Lost & Found (Airport) | Lost & Found office located in Terminal 2. |
| Wheelchair Services | Airport has lifts, ramps, accessible toilets and designated parking spaces for disabled. |
| Customer Service Desks | The airport has information desks (e.g., on ground floor between Terminal Zone 2B and 2) and airline customer service desks inside the terminal. |
| Retail Services | Many shops (international/local brands, duty-free) landside and airside. |
| Food & Beverage | Restaurants, bars and cafés in both terminals, landside and beyond security. |
| Information Kiosks | Airport offers information desks and digital guides; free WiFi throughout. |
| Ground Transportation | Options include: bus lines (e.g., A1 minibus, bus 72, 607) from airport to city centre; taxis outside terminal; car rentals at Arrivals. |
Every traveler is guaranteed to receive excellent service and precise travel assistance from the Austrian Airlines Belgrade Office. The office improves customer happiness and bolsters Austrian Airlines’ standing in Serbia by providing effective solutions to travel-related problems.