Located at Unit 27-1, Level 27, Menara Prestige, 1 Jalan Pinang, 50450 Kuala Lumpur, Malaysia, the Asia Pacific Airlines Kuala Lumpur Office serves as the local point of contact for the U.S.-based airline and cargo service provider. Inquiries about cargo, service details, reservations, price, and assistance are all handled by the office. Employees at this office assist with logistics planning and answer inquiries about the airline’s activities and offerings in Malaysia.
| Item | Details |
|---|---|
| Office Name | Asia Pacific Airlines Kuala Lumpur Office |
| Address | Unit 27‑1, Level 27, Menara Prestige, 1 Jalan Pinang, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia |
| Phone / Contact Number | +60 3‑2615 0188 |
| Email ID | inquiries@asiapacificairlines.com |
| Official Website | www.asiapacificairlines.com |
| Working Hours | 24 Hours / Everyday |
| Luggage Inquiry | Through airline contact (phone/email) and airport lost & found centre. |
| Facility / Service | Details |
|---|---|
| Airport Name & Code | Kuala Lumpur International Airport (KUL) |
| Terminals | Terminal 1 |
| Check‑in Areas | Separate check‑in halls per airline. Counters at respective terminal departure levels. |
| Medical Services | Menara Medical Clinic, pharmacies and medical facilities available at terminals. |
| Parking Areas | Multiple short & long‑term parking zones. Preferred parking available; disabled parking provided |
| Smoking Areas | Designated smoking zones in terminals/outdoor areas. |
| Security Services | Standard security screening at entrances & check‑in. Aviation security procedures in place. |
| Airport Assistance / Meet & Greet | Assistance desks and special help services available. Pre‑arranged meet & greet may be provided by airlines or third parties. |
| Lost & Found | Airport Lost & Found Centre. call +603 8776 4312 or email lost&found@malaysiaairports.com.my. |
| Wheelchair Services | Wheelchair accessible facilities and assistance from check‑in to boarding available. |
| Customer Service Desks | Information counters in arrivals & departures halls. |
| Retail Services | Duty‑free shops, retail outlets across terminals. |
| Food & Beverage | Cafés, restaurants, fast food outlets in both terminals. |
| Information Kiosks | Information counters & screens throughout airport. |
| Ground Transportation | Taxis, airport buses, hotel shuttles, trains (KLIA Express), ride‑hailing services available. |
In Malaysia, the Asia Pacific Airlines Kuala Lumpur Office provides crucial assistance and service coordination for demands pertaining to cargo and flights. It facilitates seamless interactions for companies and customers using the airline’s regional services by acting as a central location for customer support, information, and operational questions.