The primary location for customer service, flight reservations, check-ins, ticket modifications, and general questions is the Arajet Airlines Santo Domingo Office in the Dominican Republic. The office, which is situated close to Las Américas International Airport in Santo Domingo, is open around-the-clock and provides assistance in both Spanish and English. Local phone numbers are +1 (809) 282-7000 and +1 (849) 937-8051. In addition to providing schedules, baggage regulations, and flight information for both domestic and international flights, it links passengers to Arajet’s low-cost services.
| Information Category | Details |
|---|---|
| Airline Name | Arajet Airlines |
| Office Location – Airport | Ruta 66 Salida Del Aeropuerto Las Américas, Santo Domingo 11336, Dominican Republic |
| Office Address | Edificio Comercial, Ruta 66, Salida Del Aeropuerto Las Américas, Santo Domingo 11336, Dominican Republic |
| Contact Phone | +1 829-937-8051 / +1 829-947-6338 |
| Nearby Airport | Las Américas International Airport. |
| Airport code | MDSD, SDQ |
| Airport Contact | +1 809-947-2225 |
| Email Address | letstalk@arajet.com |
| Official Website | https://www.arajet.com |
| Online Check-In | www.arajet.com/en/check-in |
| Flight Status | www.arajet.com/en/flight-status |
| Baggage Information | www.arajet.com/en/baggage |
| Working Hours | 24 hrs daily |
| Service/Facility | Available? / Notes |
|---|---|
| Airport Terminal | Las Américas International Airport (SDQ) – main terminal for departures & arrivals. |
| Wheelchair / Special Assistance | Airport assistance likely available. Request at check-in or ahead of time. |
| Airport Security Services | Standard airport security screening and staff at SDQ. |
| Medical Services | Medical aid services at Las Américas Int’l Airport. |
| Parking Areas | Short-term & long-term parking at Las Américas International Airport. |
| Smoking Areas | Designated smoking zones per airport policy. |
| Meet & Greet / Airport Assistance | Contact airline or airport customer service for arrangements. |
| Customer Service Desks | Airline counters inside terminal. Also airport info desks. |
| Food & Beverage | Available throughout airport terminal. |
| Retail Services | Shops and duty-free outlets inside terminal. |
An important center for airline services and customer assistance in the Caribbean is the Arajet Santo Domingo Office. It helps travelers with reservations, check-in, and travel-related inquiries and is open 24/7. Its advantageous location in Santo Domingo improves service access for both domestic and foreign passengers by providing direct access to Arajet’s expanding network of reasonably priced flights across the Americas.