Arajet Airlines Mexico City Office in Mexico
The local point of contact for the low-cost airline based in the Dominican Republic is Arajet’s Mexico City office. For travelers traveling to and from Mexico City, it offers customer service for reservations, flight details, ticket modifications, check-in assistance, and general travel support, including luggage and flight schedule services. The office serves Spanish-speaking clients and assists travelers in connecting with Arajet’s activities at Mexico City International Airport.
Arajet Airlines Mexico City Office & Flight Info
| Category | Details |
|---|---|
| Airline Name | Arajet Airlines |
| Office Name | Arajet Mexico City Office |
| Address | Mexico City, Mexico |
| Office Phone | +52 (55) 4164 0949 / +52 33 4166 8445 |
| letstalk@arajet.com | |
| Official Website | https://www.arajet.com |
| Working Hours | Open every day — 24 hrs reported. |
| Airport Terminal | Serves flights from Mexico City International Airport. |
| Baggage Allowance | Carry-on: One personal item + possibly one paid carry-on. Checked: up to 3 bags (23kg each standard with purchase). |
| Travel Insurance | Offered only if purchased separately. check booking options or travel agency. |
| Travel Documents Needed | Valid passport, necessary visas, and any additional entry documents required by destination & Mexico immigration. |
| Payment Methods | Usually credit/debit card online, payment options vary by booking site/office. |
| Pet & Animal Services | Arajet allows 1 cat/dog with requirements & documentation, pets not transported in cargo hold. |
Mexico City International Airport (MEX) Info & Passenger Services
| Category | Details |
|---|---|
| Airport Name | Mexico City International Airport |
| Airport Code | MEX |
| Airport Address | Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico |
| Airport Contact | +52 55 2482 2400 |
| Immigration | Standard entry clearance — passport control and visa check upon arrival for international flights |
| Customs Counter | Customs clearance after baggage claim. declare goods if required |
| Trolleys (Luggage Carts) | Available in both terminals. |
| Telephones | Public telephones & information counters available inside terminals. |
| Free Wi-Fi | Free Wi-Fi available throughout terminals. |
| Public Transport Access | Metrobús Line 4: connects to Central Mexico City & San Lázaro station. Metro terminal access via nearby stations. |
| How to Reach | Taxi, ride-share (Uber/Didi), Metrobus, shuttle buses, airport taxi stands. |
| Do’s & Don’ts | Do: Carry required documents, arrive early, use authorized taxis. Don’t: Skip immigration forms, ignore signage or unauthorized transport. |
For travelers utilizing Arajet’s low-cost services, the Arajet Mexico City Office provides crucial assistance and information. Travelers should visit the airline’s official website for comprehensive flight management and schedule updates, even though it is primarily focused on bookings and ticket inquiries. This will provide a more seamless travel experience.