ANA’s presence in Nagasaki is represented by the All Nippon Airways Nagasaki Office, which provides flight services and customer support in the Kyūshū area. It helps with bookings, ticket modifications, flight details, and general travel questions for ANA’s local and international routes. The office collaborates closely with Nagasaki Airport services to provide seamless travel experiences for both local and foreign travelers, and contact methods usually include phone and email support.
| Item | Details |
|---|---|
| Airline Name | All Nippon Airways |
| Office Address | Nagasaki, Japan |
| Office Contact Number | 1‑800‑235‑9262 |
| customerservices@ana.co.jp | |
| Official Website | https://www.ana.co.jp/en |
| Working Hours | 24 hours |
| Airport Name | Nagasaki Airport |
| Airport Code | NGS |
| Airport Address | 593 Mishimamachi, Ōmura, Nagasaki 856‑0816, Japan |
| Airport Contact | +81‑957‑52‑5555 |
| ANA Reservation | 0570‑029‑222 |
| Lost Property (Aircraft) | 0957‑52‑5112 |
| Check‑in Counter Hours | ~06:30 AM – 08:45 PM |
| Category | Details |
|---|---|
| Terminal | Nagasaki Airport has 1 main passenger terminal for domestic + international flights. |
| Baggage Allowance | • International: Usually 1–2 pieces @ 23 kg each + carry‑on (up to 7–10 kg) depending on fare class. • Domestic: Often ~20 kg total check‑in + carry‑on. |
| Travel Documents | Valid passport, visa/entry permit (if required), boarding pass (printed or mobile), any COVID/health forms required by Japan. |
| Travel Insurance | Not provided by ANA. Purchase separately via airline partner or third‑party insurer, Recommended coverage: medical, trip cancellation, baggage. |
| Payment Methods | Credit/debit cards (Visa/Master/JCB), cash (¥), sometimes mobile payments. |
| Immigration | International flights: immigration checks at arrival/departure. Have passport & forms ready. |
| Customs Counter | International arrivals must clear customs. Declare items if required, keep receipts/documents handy. |
| Airport Trolleys | Baggage trolleys usually available in arrival/departure areas. |
| Telephones | Public pay phones available inside terminal (cards/coins). |
| Wi‑Fi Services | Free airport Wi‑Fi. |
| Pet & Animal Services | Contact ANA and airport ahead for pet check‑in info. |
| Do’s | • Arrive early (~2–3 hrs for international, ~1.5–2 hrs for domestic) • Keep travel docs handy. • Follow airline baggage rules. |
| Don’ts | • Don’t carry prohibited items. • Don’t miss check‑in deadlines. • Don’t assume same baggage allowance for all routes. |
| Public Transport Access | • Airport Bus: to Nagasaki City, JR Nagasaki Station & Huis Ten Bosch. • Taxi: available outside terminal. • Rent‑a‑Car: counters on 1F arrival. |
All Nippon Airways’ Nagasaki office is crucial to helping passengers by offering necessary airline services and support. It improves client access to ANA’s network and collaborates with airport management to provide dependable travel options in the Nagasaki region.