The Turkish low-cost airline’s Tehran Office serves local customers in Iran. It is based in Tehran and is open around-the-clock to assist with general travel questions, baggage policies, aircraft reservations, ticket modifications, and cancellations. To enable more seamless travel, the office personnel helps passengers with fare alternatives, check-in details, and airport processes. For customer inquiries and help with AJet flight services, contact information includes a phone number and email address.
| Field | Details |
|---|---|
| Airline Name | AJet Airlines |
| Address | Tehran, Iran |
| Phone Number | +90888 228 2 538 |
| Email ID | info@ajet.com |
| Official Website | https://ajet.com |
| Working Hours | Every day · 24 hrs |
| Office Terminal at IKA | Terminal 1 |
| Baggage Allowance Info | AJet’s baggage allowance depends on your fare package (Basic, Flex, Premium) and destination, but generally includes a personal under-seat bag (4kg/40x30x15cm) for all, plus potentially an 8kg cabin bag (55x40x23cm) and checked bags (15-25kg) for higher fares. |
| Category | Details / General Info |
|---|---|
| Airport Name | Imam Khomeini International Airport |
| Airport Code | IKA (IATA), OIIE (ICAO) |
| Airport Address | Vahnabad, Tehran Province, ~35 km SW of Tehran center |
| Airport Contact | +98 0215100118 |
| How to Reach | Taxis, app‑based car services, private car, airport shuttle buses. |
| Public Transport Access | Airport buses connect to Tehran city bus terminals and metro links. Metro line connection available via shuttle or feeder service. |
| Immigration | Standard passport control on arrival/departure at IKA for international flights. Passport, visa, supporting docs required. |
| Customs Counter | Primary customs checkpoints are at arrival halls. Rules depend on citizenship and items imported. |
| Travel Insurance | Airline doesn’t sell travel insurance at office — purchase online via airline partners, third‑party insurers, or travel agents before travel. |
| Travel Documents | Valid passport, visa, onward/return ticket, any required COVID‑19 health documents. |
| Payment Methods at Airport | Cash (local currency), cards accepted at major airport counters/shops. Airline payment methods vary by ticketing channel. |
| Trolleys | Luggage trolleys available in terminal — usually coin/token or refundable deposit type. |
| Telephones | Public pay phones available. Mobile networks work inside airport zones. |
| Wi‑Fi Services | Free or paid Wi‑Fi usually available in terminals. |
| Pet & Animal Services | Pets must comply with airline policy and local immigration/pet quarantine rules. Usually arranged at airline check‑in desk with necessary certificates. |
| Do’s & Don’t’s at Airport | Do arrive 3 hrs before international flights. Do carry valid docs. Do follow security rules. Don’t carry prohibited items. |
For passengers flying with AJet to and from Tehran, the AJet Airlines Tehran Office provides crucial customer service. It assists with reservations, cancellations, luggage regulations, and travel advice and is open 24/7. By offering trustworthy travel information and support in person or by phone or email, this office seeks to make passengers’ flight preparation easier.