For AirBaltic passengers, the Lisbon office serves as a sales and customer support location. It is situated in Alameda das Comunidades Portuguesas, 1700–111 Lisboa, and offers assistance with booking flights, changing tickets, questions about check-in, baggage, and other travel-related services. Passengers can get reservations, itinerary updates, and basic airline information from the office staff. It strives to make travel planning easy for passengers flying with AirBaltic from Lisbon and is open on weekdays with convenient phone and email contact options.
| Category | Details |
|---|---|
| AirBaltic Office Address | Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal |
| AirBaltic Office Phone Number | +351 21 761 8988 / +371 67 006006 |
| AirBaltic Office Email | customer.care@airbaltic.com |
| Official Website | www.airbaltic.com |
| Office Working Hours | Mon–Fri: 07:00–22:00. Sat–Sun: 08:00–20:00. |
| Airport | Humberto Delgado Airport (Lisbon Airport) |
| Airport Address | Alameda das Comunidades Portuguesas, 1700‑111 Lisboa, Portugal |
| Airport Phone | +351 218 413 500 |
| Airport Code | LIS |
| Terminal | Terminal 1 for most scheduled flights. Terminal 2 serves low‑cost carriers. Free shuttle between T1 & T2. |
| Check‑in Area | Airline check‑in counters located inside relevant terminal. check flight info screens for exact counter. |
| Baggage Allowance | • Cabin: 1 bag + personal item (max ~8 kg). • Checked: depends on fare type (e.g., Classic ~1 bag 23 kg. Business up to 2 bags) – varies by class/ticket purchased. |
| Online Check‑in | Available via AirBaltic website. Generally opens ~48–118 h before departure. |
| Special Meals | Special meals often available on request via booking management – check at least 24–48 h before flight on official site. |
| Medical Services | First‑aid/medical assistance available inside airport facilities. |
| Airport Security Services | Standard airport security checkpoints for all flights, with scanning and controls. Details vary by flight type/destination. |
| Parking Areas | Multiple options (P1–P5) including short‑term, long‑term, and valet‑style services near terminals. |
| Smoking Areas | Designated smoking spots exist. Terminal 1 after security at some gates. |
| Nearby Airport Facilities | Lounges. Shops. Restaurants. Wi‑Fi. Baggage services. Baby care. First‑aid/medical rooms. Duty‑free. |
| Flight Status | www.airbaltic.com/en/flight-status |
| Online Check in | www.airbaltic.com/en/check-in |
| www.facebook.com/airBaltic | |
| x.com/airbaltic | |
| www.instagram.com/airbaltic | |
| YouTube | www.youtube.com/channel/UCJqzd0gL7 |
Travelers can get dependable assistance with reservations, ticketing, and travel-related questions from the AirBaltic Lisbon Office. Passengers can manage their travels more easily because to its handy location and friendly staff. The office provides a helpful point of contact for AirBaltic passengers in Lisbon, whether they require assistance with check-in or ticket modifications.