Air Tanzania Dubai Office in UAE

For travelers going from Dubai to Tanzania, the Air Tanzania Dubai Office in the United Arab Emirates provides a handy service facility. It offers help with luggage inquiries, aircraft reservations, ticket modifications, and travel information. The office guarantees efficient customer service and assists passengers in having a relaxing and stress-free trip.

1. Air Tanzania — Dubai Office (UAE)

1. Address
   • 1908A Business Central Towers, 19th Floor, Room No. 1908A, Dubai, UAE
2. Contact Number
   • +971 4 433 5952
3. Email ID
   • dxb.reservations@airtanzania.co.tz
4. Official Website
   • www.airtanzania.co.tz
5. Working Hours
   • 24 hours, 7 days a week

2. Terminal & Airport Information (for Air Tanzania flights via Dubai)

6. Nearby / Operating Airport
   • Dubai International Airport (DXB)
7. Terminal for Air Tanzania at DXB
   • Air Tanzania uses the Main Terminal at DXB

3. Baggage Allowance (Air Tanzania)

8. Checked Baggage
   • Air Tanzania’s baggage policy:
     • For many international flights: 2 pieces × 23 kg each for Economy.
     • Business class on “other continents” routes: 3 pieces × 23 kg.
9. Hand / Cabin Baggage
   • 7 kg free as hand luggage per Air Tanzania.
10. Special / Excess Baggage
    • Overweight charge is USD 15 per kg.
    • Some special baggage: bicycles, golf or fishing gear, etc., must be reserved and extra charge applies.
    • Wheelchairs: for some routes (e.g., from Dubai) there is a charge (USD 90) if it’s not a foldable personal wheelchair.

4. Check-in Information

11. Check-in Time
    • International (Air Tanzania): check-in opens 3 hours before departure; counters close 1 hour before flight.
12. Online / Web Check-in
    • Website: www.airtanzania.co.tz

5. Travel / Ticket Booking & Cancellation Policy

13. Flight Ticket Booking
    • You can book via the official website, or through the Dubai office.
14. Ticket Cancellation / Refund
    • Refunds are processed in the same currency and via the same method of payment used for purchase.
    • Processing time depends on payment method:
      • Card (Visa/MasterCard): ~5 working days.
      • Cash: minimum ~21 days.
      • Mobile payment: 5 working days for full refund; partial refunds take longer.
15. Travel Documents / Conditions
    • If you lose your ticket, the airline can verify your booking electronically and issue a replacement.
    • The airline’s terms & conditions (general carriage) mention verifying bookings via their electronic records if the ticket is lost.

6. Immigration, Pets, Lounges & Other Services (DXB + Air Tanzania)

16. Immigration Services
    • Immigration is handled by DXB / UAE authorities on arrival and departure.
17. Travel with Pets / Animals
    • Air Tanzania’s website discusses special baggage items (musical instruments, sports equipment, etc.), but no about transporting pets / live animals via their passenger flights. You may need to contact their Dubai office directly for this.
18. Airport Lounges (at DXB)
    • Lounges you could use at DXB:
      • Marhaba Lounge (Terminal 1, Concourse D)
      • Plaza Premium Lounge (Terminal 3, Concourse A)
      • Emirates Business Class Lounge (Terminal 3, Concourse B)
19. Medical / Health Services at DXB
    • Medical Centre at DXB operates 24/7.
    • For emergencies at DXB: +971 (0)4 504 5000
20. Smoking Areas (at DXB)
    • There are dedicated smoking lounges:
      • Terminal 1: near Gate D12 (upper level)
      • Terminal 3: near Gates A2, A23, B7, B27, C9, C23
21. Parking Areas (DXB)
    • DXB has multiple parking options (economy, premium) across terminals.
22. ATMs / Nearby Banking (DXB)
    • ATMs are available in all DXB terminals.
    • Currency exchange / foreign exchange bureaus also available.

7. Nearby Hotels & How to Reach

23. Nearby Hotel
    • Dubai International Hotel (DXB) — Terminal 3, inside the airport.
24. How to Reach the Air Tanzania Office / Airport
    • By Car / Taxi: Use Dubai’s road network; you can go to Business Central Towers.
    • By Public Transport: Use Dubai Metro + taxi; nearest metro + local transport depending on your starting point.
    • From the airport: As the office is in the city (Business Central Towers), take a taxi from DXB to that building.

8. Flight Status / Real-Time Info

25. Flight Status / Monitoring
    • For real-time flight status, use:
      • Website: www.airtanzania.co.tz

From reservations to baggage assistance, the Air Tanzania Dubai Office provides dependable customer service for all travel-related needs. Passengers can travel between Dubai and locations throughout Tanzania with ease thanks to friendly staff and convenient access to necessary services.