Air Premia Incheon Office in South Korea

The Incheon International Airport (272 Gonghangro, Junggu, Incheon, South Korea) is home to Air Premia’s Incheon office. The office can be reached via email at contact@airpremia.com and by phone at +82-1800-2626. It manages ticketing, cancellations, luggage services, check-ins, and other passenger support around-the-clock. The Incheon Office of Air Premia assists passengers with reservations for flights, online or kiosk check-in, baggage allowance, misplaced luggage, and assistance with visas and immigration at the airport.

Air Premia — Incheon Office / Basic Info

• Address: Incheon International Airport, 272 Gonghang-ro, Jung-gu, Incheon, South Korea
• Airport contact number: +82 1577-2600
• Email (General / Customer contact): contact@airpremia.com
• Official Website: www.airpremia.com
• Check-in info page: airpremia.com/kr/ko/support/checkin/info

Airport / Terminal & Check-in Info for Air Premia

• Airport: Incheon International Airport (ICN)
• Terminal used by Air Premia: Terminal 1 at ICN.
• Check-in Counters location: Counters K1–K8 (though locations may change — verify on your travel day).
• Mobile boarding pass & kiosk check-in: Available.

Baggage & Lost & Found / Luggage Inquiry

• For baggage allowance, excess/oversize baggage, overweight charges, etc.: these are handled by Air Premia.
• For lost baggage / missing items at the airport (not in-flight): the airport’s own Lost & Found Office handles it. At ICN:
  • For Terminal 1: phone 032-741-3110 / 3114 / 8991 / 8992
  • For Terminal 2: 032-741-8988 / 8989

Other Passenger-Support Services

• Wheelchair / Mobility Assistance: Free wheelchair rental available at information desks; electric-vehicle & wheelchair transport services available (between parking lots/terminal, and inside terminal).
• Special Assistance / Disabled Services: The newly opened “Disabled Passenger Safe Travel Center” (for disabled travellers) is located between gates 7 and 8 in Terminal 1 departure hall. It offers guidance, dedicated check-in kiosks, electric cart transport etc.
• Information Desks / Kiosks: ICN has multiple Information Desks — 11 locations across Terminals 1 & 2 for flight & facility information, assistance, wheelchair/stroller rentals, complaints etc.
• Power / Charging / Wi-Fi: Charging stations (110V/220V/USB) available in check-in and departure areas, arrival hall, and concourse. Free Wi-Fi in airport.
• Prayer / Religious Rooms: Available in various locations inside ICN — e.g. 3F Concourse (Terminal 1), near certain gates, etc.

Smoking Areas

• Smoking (or vaping) inside main passenger areas is generally prohibited, but there are designated smoking rooms/areas.
• Example locations: Inside Terminal 1 — near gates (e.g. Gate 45, Gate 10, Gate 15), outside near certain exits; also in Terminal 2 and Concourse in designated zones.

Retail, Food & Beverage, Other Services

As ICN is a major international airport, the following are provided:

• Retail shops.
• Duty-free stores.
• Restaurants / cafes / F&B outlets.
• ATMs/banking/exchange services.
• Lounge/waiting rooms.
• Restrooms (including family / nursing rooms).

Ground Transportation, Parking, Car Services

• ICN offers parking facilities including standard parking and also valet-parking services (at a fee).
• For rental-car services: e.g. there’s a rental-car counter by “SK Rent-a-Car” near Exits 14 (1F, Terminal 1).
• Public transport / airport buses / limousines / trains are available to/from ICN. (For booking or details — check ICN “Getting to Airport / Transportation” info).

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Air Premia’s Incheon Office, located at Incheon Airport, serves as a full-service ground support hub that is accessible via phone or email and is open 24/7. This office serves nearly all airport-side needs for travelers using Incheon, including check-in, baggage, ticketing, and travel aid services, making it a dependable point of contact prior to departure.