The local point of contact for travelers using Air Peace, Nigeria’s largest private airline, is the Air Peace Dakar Office in Senegal. It assists travelers with booking flights, scheduling questions, luggage regulations, ticket modifications, and general travel assistance. The office is situated in Dakar (sometimes stated in the Almadies/Bourguiba area) and offers direct assistance via phone and email during regular work hours. It provides Air Peace services to clients traveling both domestically and abroad.
| Category | Details |
|---|---|
| Airline Office Name | Air Peace Dakar Office |
| Address | PFWM+3C5, Almadies Lot N/1 TF 23231, Dakar, Senegal |
| Phone / Contact Number | +221 33 859 75 75 |
| Email ID | callcenter@flyairpeace.com |
| Official Website | www.flyairpeace.com |
| Working Hours | Monday–Friday: 08:00 – 17:00 closed weekends/public holidays |
| Lost & Found / Luggage Inquiry | Contact the airline office or airport baggage desk. |
| Terminal | Operates from passenger terminal of Blaise Diagne International Airport. |
| Ground Transportation | Taxis, ride-apps (Heetch, Yango), shuttle buses between airport and Dakar city center. |
| Service Category | Details |
|---|---|
| Airport Name & Code | Blaise Diagne International Airport, DSS |
| Address / Location | Ndiass, Senegal |
| Airport Contact Number | +221 33 939 69 00 |
| Check-In Procedures | Counters open 3–4 hours before departure. Baggage and travel documents required upon arrival for check-in. |
| Baggage Rules | Cabin and checked baggage limits vary by airline. Typical cabin: ~5–10 kg, international hold baggage often up to 2×23 kg. |
| Airport Medical Services | Medical assistance and pharmacy available inside airport terminal. |
| Parking Facilities | Short-term and long-term parking. Drop-off area with time limits and fees. |
| PRM / Wheelchair Assistance | Assistance service available. Must be arranged in advance with airline or airport service. |
| Meet & Greet / VIP Services | Optional passenger support and baggage handling service available for extra cost. |
| Security Screening | Standard international airport security screening for passengers and carry-ons. |
| Customer Support Desks | Airline counters & airport help desks in the terminal. |
| Retail / Duty-Free | Shops and duty-free areas available prior to boarding gates. |
| Food & Beverage | Multiple restaurants, cafés, and snack bars inside terminal areas. |
| Transport Options | Taxis, buses, ride-hail services (Yango, Heetch), private transfers and shuttles to/from Dakar. |
| Information Kiosks/Boards | Flight information displays and airport info counters in departure/arrival halls. |
| Smoking Areas | Typically designated outside or in specific zones. |
For Air Peace travelers in Senegal, the Air Peace Dakar Office provides crucial customer service, including assistance with reservations, travel-related questions, and assistance prior to flights. For passengers flying with Air Peace through Dakar, visiting or getting in touch with the office can make travel arrangements simpler and more seamless.