Air New Zealand Vancouver Office – Address, Contact & Booking Details
The Air New Zealand Vancouver Office provides passengers with an efficient point of contact for ticketing, flight management, baggage services, and travel-related assistance. Located conveniently within Vancouver International Airport, it ensures seamless service for travelers flying between Canada, New Zealand, and other global destinations.
| Field | Details |
|---|---|
| Office Name | Air New Zealand Vancouver Office |
| Airline | Air New Zealand |
| Location | Vancouver, British Columbia, Canada |
| Full Address | Vancouver International Airport (YVR), 3211 Grant McConachie Way, Richmond, BC V7B 0A4, Canada |
| Contact Number | +1 800-262-1234 |
| Email Address | info.canada@airnewzealand.ca |
| Working Hours | Monday to Friday – 8:30 AM to 6:00 PM; Saturday – 9:00 AM to 3:00 PM |
| Official Website | www.airnewzealand.com |
| Nearest Airport | Vancouver International Airport (YVR) |
| Airport Terminal | Main Terminal, Departures Level |
| Ticket Booking Assistance | Available for domestic and international routes |
| Flight Schedule Updates | Real-time flight status and delay information provided |
| Baggage Handling Queries | Inquiries regarding lost, damaged, or delayed baggage managed here |
| Special Travel Requests | Services for unaccompanied minors, senior travelers, and medical passengers |
| Check-in Assistance | Help with online, counter, and kiosk check-ins |
| Frequent Flyer Program | Join or manage your Airpoints™ membership here |
| Refunds & Fare Adjustments | Assistance for refund claims and fare recalculations available |
| Travel Insurance Guidance | Information on travel coverage and claim process |
| Group & Corporate Bookings | Arrangements for business or large group travel plans |
| Payment Options | Credit card, debit, and digital wallet payments accepted |
| Nearby Landmarks | McArthurGlen Designer Outlet, Larry Berg Flight Path Park, Templeton Station |
| How to Reach | Accessible via SkyTrain’s Canada Line (Templeton or YVR-Airport Station) or taxi services |
| Customer Accessibility | Wheelchair access, priority counters, and translation assistance provided |
| Emergency Assistance | Help available for last-minute travel changes or flight disruptions |
| Visa & Document Information | Guidance on travel document verification and visa policies |
| Lost & Found Desk | Located within the main terminal near Arrival Hall |
| Parking Options | Short-term and long-term airport parking nearby |
| Lounge Access Information | Details about Koru Lounge eligibility and benefits available |
| Cargo & Freight Handling | Handles air cargo inquiries and logistics scheduling |
| Social Media Handles | Facebook: @AirNewZealand, Twitter: @FlyAirNZ, Instagram: @airnz |
| Public Transport Availability | Metro line, city buses, and rental car services accessible nearby |
The Air New Zealand Vancouver Office serves as a convenient hub for travelers seeking reservations, flight changes, or baggage assistance in Canada. With easy access to the airport terminal, multiple communication channels, and comprehensive passenger services, it ensures every traveler experiences smooth and reliable air travel.