Air France Vancouver Office : Location, Contact & Travel Info
For travelers from the Vancouver area using Air France, the Air France Vancouver Office is a crucial point of contact for ticketing and customer care. The office, which is conveniently located close to Vancouver International Airport (YVR), helps travelers with a variety of services, including as booking flights, changing or canceling tickets, answering questions about luggage, and helping with travel documents.
| Category | Details |
|---|---|
| Air France Vancouver Office – Address | 3211 Grant McConachie Way, Richmond, BC V7B 0A4, Canada. |
| Contact Number | Phone: +1-800-419-2033 Also +1-604-207-7077 |
| Email ID | contact@airfrance.fr |
| Official Website | wwws.airfrance.fr |
| Terminal (YVR) | YVR Terminal: International/US Terminal (Departures Level 3) and check-in at Counters in the International Terminal. Specifically for Air France: Terminal 5 |
| Baggage Allowance – Hand / Cabin | Economy: 0-1 hand baggage + 1 small bag (max total 12 kg) Premium: 2 hand baggage + 1 small bag (12 kg total) Business/La Première: 2 hand baggage + 1 small bag (18 kg) |
| Baggage Allowance – Checked | Economy: often up to 23 kg depending on route/fare. Business/La Première: up to 32 kg per piece. |
| Luggage Inquiry / Lost Baggage | For delayed/missing baggage: call 1-800-873-2247 (Canada) For airport lost & found: YVR Lost & Found is at US Departures Level 3, across from Check-in Counter 280. |
| Nearby Airport | Vancouver International Airport. |
| Check-in Area | At YVR: Departures Level 3 for full-service check-in. |
| Medical Services / Health | YVR: paramedics available on call, accessible assistance. |
| Parking Areas | YVR offers various parking: short-term, long-term, valet. Example: Value Long Term Lot ~4 mins from main terminal. |
| Smoking Area | YVR: smoking and vaping restricted to designated outdoor areas. |
| Security Services | YVR: standard airport security; check-in counters on Level 3; online check-in available. |
| Airport Assistance / Meet & Greet | YVR: Curbside Assistance available (drop-off/pick-up) and wheelchair/mobility assistance. Pre-arrange up to 48 h in advance. |
| Lost and Found | See above: YVR lost & found location and service hours. |
| Wheelchair Services / Accessibility | YVR: Blue wheelchairs available at customer information counters; guests can pre-book assistance; full accessibility resources. |
| Customer Service Desks | YVR: 12 Customer Care counters available 24 hours. |
| Retail Services | YVR has shops, duty-free, etc. |
| Food and Beverage | YVR offers many restaurants, cafes in Domestic & International terminals. |
| Information Kiosks | YVR: Information and Assistance desks with staff and volunteers. |
| Ground Transportation | YVR: Taxi, rideshare, SkyTrain (Canada Line), bus, car rentals. |
| Pet Services / Animal Relief Areas | YVR: Animal Relief Areas pre-security and post-security on multiple piers. |
| General Airport Information | YVR is located on Sea Island in Richmond, BC, ~12 km from Downtown Vancouver. |
Through dependable customer care and knowledgeable support, the Air France Vancouver Office plays a significant role in connecting passengers to the airline’s global network.