Air France Singapore Office: Address & Flight Details
The official local point of contact for Air France in Singapore is the Air France Singapore office. It helps passengers with reservations, airplane bookings, ticket modifications, baggage inquiries, travel paperwork, and loyalty program assistance. In order to facilitate travel, the office also provides expert advice on group travel and special support. It is situated close to Singapore Changi Airport and offers passenger assistance for both arrivals and departures, answering questions and effectively resolving travel-related issues.
Air France Singapore Office Details
Air France Office (reservation & customer support):
- Office Address: Changi Coast Rd, Singapore 918156
- Contact Number: +65 6415 5111
- Email: contact@airfrance.fr
- Official Website: https://www.airfrance.com
- Working Hours: 24 hours
Air France Singapore Airport Office
Airport Office Address:
- Singapore Changi Airport – 60 Airport Blvd., Singapore 819643
Airport Contact Number:
- +65 6595 6868
Airport Code:
- IATA: SIN
- ICAO: WSSS
Terminals:
- Changi Airport has Terminal 1, Terminal 2, Terminal 3, and Terminal 4 used by many international airlines.
Baggage Allowance
- Hand (carry-on) baggage: 1 small bag + 1 cabin bag (Economy) weighing up to ~12 kg total, more allowance in premium cabins.
- Checked baggage: Depends on class — typically weight or piece systems vary by destination and fare. Always check on Air France website or ticket details for exact limits.
IMMIGRATION & CUSTOMS
Immigration (Entry/Departure):
- Singapore uses Automated Clearance System (passport gates) for foreign passengers with ICAO-compliant passports; an SG Arrival Card must be submitted before arrival.
Customs:
- At arrival, pick the Green Channel if no dutiable goods, Red Channel if declaring items.
HOW TO REACH Changi Airport
Public Transport Options:
- MRT Train: East-West Line → Tanah Merah Station (EW4/CG) → transfer to Changi Airport branch (to Changi Airport MRT Station).
- Public Buses: Several routes serve all terminals from city via basement bus bays.
- Taxi / Ride-hailing: Available 24/7 at all terminal arrival areas.
Payment Methods for Transport:
- MRT/bus: Contactless cards (Visa/Mastercard), EZ-Link/NETS FlashPay, or cash.
AIRPORT FACILITIES
Wi-Fi:
- Free Wi-Fi accessible throughout terminals via WiFi@Changi.
Telephones & Charging Points:
- Public phone booths & numerous charging stations available in all terminals.
Trolleys:
- Free luggage trolleys available at all terminals to help carry baggage.
Pets & Animal Services
- Changi Airport supports pet relief areas and guidance for travellers with pets.
- For airline transport standards & booking pet travel with Air France, please check Air France pet policy online or contact customer service.
TRAVEL DOCUMENTS & DO’S & DON’TS
Travel Documents Required:
- Valid passport (ICAO compliant), visa (if required), SG Arrival Card, onward/return ticket, airline ticket/boarding pass, health documents if required.
Do’s:
✔ Submit SG Arrival Card before landing.
✔ Carry supporting bookings & travel documents handy.
Don’ts:
❌ Don’t bring undeclared dutiable goods.
❌ Don’t forget important original documents.
PAYMENT METHODS AT AIRLINES & AIRPORT
- Airport shops/food outlets accept credit/debit cards & mobile payments.
- Air France payments for booking/baggage/extras usually via card online or at airport counter.
TRAVEL INSURANCE
- Travel insurance is recommended for flight delays, luggage loss, medical issues, etc. You can buy via Air France online or independent insurance providers before travel.
For passengers flying with Air France into and out of Singapore, the Air France Singapore Office is a valuable resource. With the goal of simplifying and streamlining airline interactions, it assists with booking, customer service concerns, and travel assistance. Their staff strives to guarantee more seamless travel experiences, whether you require airline information, ticket assistance, or luggage support.