Air France Havana Office in Cuba

From planning your trip to reaching your destination, they will be there to assist you at every step. The Air France Havana Office in Cuba stands as a key contact point for passengers seeking travel assistance, ticketing, and flight-related information. Their goal is to provide a solution to each individual dealing with travel-related issues.

CategoryDetails
Office NameAir France Havana Office
LocationEdificio Atlantic, Calle 23 No. 64, Vedado, Havana, Cuba
Contact Number+53 7 204 1111
Email Addressinfo.cuba@airfrance.fr
Official Websitewww.airfrance.com
Working HoursMonday to Friday – 9:00 AM to 5:00 PM
Manager on DutyAvailable for direct customer assistance during working hours
Languages SpokenEnglish, Spanish, French
Payment Methods AcceptedCash, Credit/Debit Cards, Bank Transfer (for corporate clients)
Nearby Landmarks• Hotel Nacional de Cuba
• Malecón Havana
• University of Havana
• FOCSA Building
• El Vedado District
• Embassy Area – Vedado
• Coppelia Ice Cream Park
How to ReachBy Taxi: Around 20 minutes from Havana Vieja (Old Havana)
By Bus: Route P1, P2, and 174 connect to Vedado area
By Car: Accessible via Calle 23 near Hotel Nacional
By Bike: Safe bike lanes and nearby parking zones
By Airport Transfer: Direct transfers available from José Martí International Airport
Services Offered• Flight booking and ticket modification
• Baggage claim assistance
• Online and counter check-in help
• Flight schedule updates
• Visa and travel document information
• Group and corporate travel bookings
• Refund and cancellation handling
• Assistance for children, seniors, and differently-abled passengers
• Cabin class upgrades
• Real-time flight status information
Additional Services• Enrollment in Flying Blue loyalty program
• Travel insurance and protection guidance
• Cargo and air freight arrangements
• Hotel, car, and airport transfer bookings
• Holiday package recommendations
• Premium lounge access information
• Guidance for connecting flights via Paris–Charles de Gaulle
• Promotional flight deals and seasonal offers
• Assistance with delayed or missed flights
• Travel tips for first-time flyers
Travel Tips• Arrive at the airport at least 3 hours before international departures
• Keep a digital and printed copy of your ticket • Use Air France’s mobile app for faster check-in
• Check baggage allowance before arriving at the airport
• Always verify travel restrictions and entry requirements for your destination

FAQs- Frequently Asked Questions

Q1: Where is the Air France Havana Office located?

At Edificio Atlantic, Calle 23 No. 64, Vedado, Havana, Cuba.

Q2: What are the office hours?

Monday to Friday, 9:00 AM to 5:00 PM.

Q3: Can I upgrade my flight at the office?

Yes, upgrades to Business or Premium Economy can be made.

Q4: Does the office handle group travel?

Yes, group and corporate bookings are managed here.

Q5: Can I make payments using credit cards?

Yes, most major cards are accepted

Q6: Is the office close to the airport?

It’s around 30 minutes from José Martí International Airport.

The Air France Havana Office in Cuba ensures travelers enjoy a smooth, reliable, and customer-friendly experience. From ticket reservations and baggage inquiries to premium travel options and group arrangements, the office provides complete travel solutions under one roof—making it the go-to destination for Air France passengers in Havana.

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