From planning your trip to reaching your destination, they will be there to assist you at every step. The Air France Havana Office in Cuba stands as a key contact point for passengers seeking travel assistance, ticketing, and flight-related information. Their goal is to provide a solution to each individual dealing with travel-related issues.
| Category | Details |
|---|---|
| Office Name | Air France Havana Office |
| Location | Edificio Atlantic, Calle 23 No. 64, Vedado, Havana, Cuba |
| Contact Number | +53 7 204 1111 |
| Email Address | info.cuba@airfrance.fr |
| Official Website | www.airfrance.com |
| Working Hours | Monday to Friday – 9:00 AM to 5:00 PM |
| Manager on Duty | Available for direct customer assistance during working hours |
| Languages Spoken | English, Spanish, French |
| Payment Methods Accepted | Cash, Credit/Debit Cards, Bank Transfer (for corporate clients) |
| Nearby Landmarks | • Hotel Nacional de Cuba • Malecón Havana • University of Havana • FOCSA Building • El Vedado District • Embassy Area – Vedado • Coppelia Ice Cream Park |
| How to Reach | • By Taxi: Around 20 minutes from Havana Vieja (Old Havana) • By Bus: Route P1, P2, and 174 connect to Vedado area • By Car: Accessible via Calle 23 near Hotel Nacional • By Bike: Safe bike lanes and nearby parking zones • By Airport Transfer: Direct transfers available from José Martí International Airport |
| Services Offered | • Flight booking and ticket modification • Baggage claim assistance • Online and counter check-in help • Flight schedule updates • Visa and travel document information • Group and corporate travel bookings • Refund and cancellation handling • Assistance for children, seniors, and differently-abled passengers • Cabin class upgrades • Real-time flight status information |
| Additional Services | • Enrollment in Flying Blue loyalty program • Travel insurance and protection guidance • Cargo and air freight arrangements • Hotel, car, and airport transfer bookings • Holiday package recommendations • Premium lounge access information • Guidance for connecting flights via Paris–Charles de Gaulle • Promotional flight deals and seasonal offers • Assistance with delayed or missed flights • Travel tips for first-time flyers |
| Travel Tips | • Arrive at the airport at least 3 hours before international departures • Keep a digital and printed copy of your ticket • Use Air France’s mobile app for faster check-in • Check baggage allowance before arriving at the airport • Always verify travel restrictions and entry requirements for your destination |
At Edificio Atlantic, Calle 23 No. 64, Vedado, Havana, Cuba.
Monday to Friday, 9:00 AM to 5:00 PM.
Yes, upgrades to Business or Premium Economy can be made.
Yes, group and corporate bookings are managed here.
Yes, most major cards are accepted
It’s around 30 minutes from José Martí International Airport.
The Air France Havana Office in Cuba ensures travelers enjoy a smooth, reliable, and customer-friendly experience. From ticket reservations and baggage inquiries to premium travel options and group arrangements, the office provides complete travel solutions under one roof—making it the go-to destination for Air France passengers in Havana.