Air China Vancouver Office – Address, Airport Information & Passenger Services
Air China provides travel services for passengers in Vancouver mainly through its airport operations and official online platforms. Although there is no standalone downtown office, travelers can manage bookings, baggage, and travel requests at the airport and through authorized channels.
| Category | Details |
|---|---|
| Office Name | Air China Vancouver Office |
| City / Country | Vancouver, Canada |
| City Office Address | 650 W Georgia St #1588, Vancouver, BC V7Y 1H4, Canada |
| Nearest International Airport | Vancouver International Airport (YVR) |
| Airport Address | 3211 Grant McConachie Way, Richmond, BC V7B 0A4, Canada |
| Airport Counter Location | International departures terminal, airline check-in area |
| Counter Availability | Open as per scheduled Air China departures |
| Contact Phone | +16046850921 |
| Email Address | Not publicly listed |
| Official Airline Website | https://www.airchina.com |
| Office / Counter Working Hours | Monday-Friday, 9 am–5 pm |
| Flight Reservations | International flight bookings, fare selection, and routing assistance |
| Ticket Changes & Rebooking | Date changes, itinerary modifications, and fare adjustments |
| Check-in Options | Online check-in guidance and airport counter check-in procedures |
| Seat Selection Services | Standard seats, preferred seating, and extra legroom options |
| Baggage Allowance Information | Carry-on and checked baggage limits by cabin class |
| Excess & Oversized Baggage | Charges and handling for overweight, oversized, and special items |
| Special Baggage Services | Sports equipment, musical instruments, and fragile items |
| Refunds & Ticket Cancellations | Eligibility rules and processing timelines |
| Flight Status & Schedule Updates | Information on delays, cancellations, and operational changes |
| Transit & Connection Guidance | Assistance for passengers connecting via Chinese hubs |
| Travel Document Information | Passport validity, visa requirements, and transit rules |
| Special Meal Requests | Dietary, religious, vegetarian, and medical meal options |
| Medical Travel Clearance | Fitness-to-fly requirements and medical device policies |
| Unaccompanied Minor Travel | Age limits, documentation, and airport handling procedures |
| Mobility & Accessibility Services | Wheelchair assistance, priority boarding, and onboard support |
| Infant & Family Travel Services | Bassinet requests, infant baggage allowance, family seating |
| Pet Travel Information | In-cabin and cargo pet policies with carrier guidelines |
| Loyalty Program Information | PhoenixMiles earning, redemption, and partner benefits |
| Group & Corporate Travel | Group fare requests and business travel arrangements |
| Airport Facility Guidance | Check-in zones, security procedures, lounges, and boarding gates |
| Ground Transportation Options | Taxi services, public transit, car rentals, and airport transfers |
| Seasonal & Weather Travel Advice | Guidance during peak seasons and weather-related disruptions |
City Office Map
The Air China Vancouver Office operates through Vancouver International Airport and official online platforms, allowing passengers to manage bookings, baggage, and special travel needs with ease. With comprehensive airport services and detailed travel guidance, Air China ensures a smooth and organized journey for travelers departing from Vancouver.