Air Canada São Paulo Office in Brazil
Air Canada serves passengers traveling to and from São Paulo through airport-based operations and official digital channels. While a standalone downtown office is not available, travelers can manage all flight-related needs at the airport and via the airline’s official website.
| Category | Details |
|---|---|
| Airline Name | Air Canada |
| City / Country | São Paulo, Brazil |
| City Office Address | Al. Santos, 1978 – 17º andar, Jardim Paulista, São Paulo, SP, CEP 01418-102 |
| Nearest International Airport | São Paulo–Guarulhos International Airport (GRU) |
| Airport Address | Rod. Hélio Smidt, s/n – Cumbica, Guarulhos – SP, 07190-100, Brazil |
| Airport Counter Location | International departures terminal, airline check-in area |
| Counter Availability | Open according to Air Canada flight schedules |
| Contact Phone | (011) 3254-6600 |
| Email Address | Not publicly listed |
| Official Airline Website | https://www.aircanada.com |
| Office / Counter Working Hours | Based on airport operating hours and scheduled departures |
| Flight Bookings | International reservations, route planning, and fare selection |
| Ticket Changes & Rebooking | Date changes, itinerary updates, fare upgrades, and ticket reissuance |
| Same-Day Flight Changes | Availability and conditions for same-day travel adjustments |
| Online & Airport Check-in | Web check-in timelines, counter check-in, and document verification |
| Seat Selection Options | Standard seating, preferred seats, and extra legroom options |
| Baggage Allowance Information | Carry-on and checked baggage limits by fare type |
| Excess & Oversized Baggage | Policies for overweight baggage, oversized items, and additional fees |
| Special Baggage Services | Sports equipment, musical instruments, and fragile item handling |
| Refunds & Cancellations | Fare-based eligibility, refund methods, and processing timelines |
| Flight Status & Schedule Updates | Information on delays, cancellations, and operational changes |
| Travel Document Guidance | Passport validity, visa requirements, and transit regulations |
| Special Meal Requests | Dietary, religious, vegetarian, and medical meal options |
| Medical Travel Information | Fitness-to-fly guidelines and medical device policies |
| Unaccompanied Minor Travel | Age limits, documentation, and airport handling procedures |
| Mobility & Accessibility Assistance | Wheelchair services, priority boarding, and onboard assistance |
| Infant & Family Travel Services | Bassinet requests, infant baggage allowance, and family seating |
| Pet Travel Information | In-cabin and cargo pet policies with carrier requirements |
| Loyalty Program Information | Points earning, redemption options, and partner benefits |
| Group & Corporate Travel | Group fare requests, corporate travel planning, and coordination |
| Airport Facilities Guidance | Check-in zones, security screening, lounges, and boarding gates |
| Ground Transportation Guidance | Taxi services, ride-hailing, car rentals, and airport transfers |
| Weather & Seasonal Travel Advisory | Travel guidance during peak seasons and weather disruptions |
The Air Canada São Paulo Office operates through São Paulo–Guarulhos International Airport and official online platforms, offering passengers complete assistance from booking to arrival. With comprehensive airport services and clear travel guidance, travelers can enjoy a smooth and well-organized journey from São Paulo.