Air Canada Santo Domingo Office – Information & Passenger Services
Air Canada provides comprehensive travel services for passengers flying from Santo Domingo mainly through its airport operations and official online channels. While a standalone downtown office may not be available, travelers can manage all booking and travel needs efficiently at the airport and via the airline’s digital platforms.
| Category | Details |
|---|---|
| Office Name | Air Canada Santo Domingo Office |
| City / Country | Santo Domingo, Dominican Republic |
| City Office Address | No dedicated city office available in Santo Domingo |
| Nearest International Airport | Las Américas International Airport (SDQ) |
| Airport Address | Ruta 66, Boca Chica, Santo Domingo, Dominican Republic |
| Airport Counter Availability | Available during scheduled departures |
| Contact Phone | 1-888-247-2262 |
| Email Address | Not publicly listed |
| Official Airline Website | https://www.aircanada.com |
| Office / Counter Working Hours | Based on airport operating hours and flight schedules |
| Flight Bookings | International reservations, fare selection, and itinerary planning |
| Ticket Rebooking & Changes | Date changes, route adjustments, fare upgrades, and name corrections |
| Online & Airport Check-in | Timelines, document checks, boarding pass issuance, and seat confirmation |
| Seat Selection Options | Standard seats, preferred seating, and extra legroom choices |
| Baggage Allowance Details | Carry-on size rules, checked baggage limits, and fare-based entitlements |
| Excess Baggage Handling | Fees, advance purchase options, and overweight luggage policies |
| Special Baggage Services | Sports equipment, musical instruments, and fragile item handling |
| Refunds & Cancellations | Refund eligibility, fare conditions, and processing timelines |
| Flight Status & Schedule Updates | Information on delays, cancellations, and operational changes |
| Special Meal Requests | Dietary, religious, vegetarian, and medical meal options |
| Medical Travel Information | Clearance requirements, onboard medical devices, and fitness-to-fly guidance |
| Unaccompanied Minor Travel | Age limits, documentation, and airport handling procedures |
| Mobility & Accessibility Assistance | Wheelchairs, priority boarding, and onboard mobility arrangements |
| Infant & Child Travel Services | Bassinet availability, infant baggage allowance, and family seating |
| Pet Travel Guidelines | In-cabin and cargo pet policies, carrier requirements, and documentation |
| Travel Document Guidance | Passport validity, visa information, and transit requirements |
| Loyalty Program Information | Points earning, redemption options, and partner benefits |
| Group & Corporate Travel | Group fare requests, business travel solutions, and itinerary coordination |
| Airport Facility Guidance | Check-in zones, security procedures, lounges, and boarding gates |
The Air Canada Santo Domingo Office functions primarily through Las Américas International Airport and official online services, ensuring travelers receive complete assistance without the need for a city-based office. From booking flights to managing baggage, special travel needs, and loyalty benefits, passengers can expect a smooth and organized travel experience.