Travel help, baggage queries, aircraft reservations, and ticket modifications are all reliably handled by the Aegean Airlines Alexandria Office in Egypt. To guarantee a seamless trip, the office provides advice on special services, check-in choices, and travel paperwork. Employees help passengers with policy explanations, pricing details, and route information. The Alexandria office is a handy customer service location for both domestic and international customers, whether they need assistance with reservations, trip planning, or comprehending Aegean Airlines’ offerings.
Working Hours: 24 hours, every day (Monday to Sunday).
Airport & Terminal Info
Airport / Nearby Airport: Alexandria International Airport (HBE / HEAX)
Terminal / Terminal Info:
The airport has a passenger terminal (Terminal 1) built 2010: 3 floors, with grounds floor for check-in and luggage handling, first floor Arrivals hall, second (or third) floor Departures + immigration + VIP hall.
A new Terminal 2 was inaugurated in 2025. It adds bigger capacity: 40,000 sqm terminal, expanded tarmac, parking, modern security / baggage-handling systems, 40 check-in counters, 40 passport counters, 5 baggage carousels in arrivals hall, commercial/shops/restaurants, etc.
Distance from Airport to City: The airport is about 44–50 km from Alexandria city centre. Estimated drive time ~ 40–50 minutes by car, or ~1 hour by shuttle/bus.
Baggage Allowance & Related
Each passenger generally may carry a maximum of 5 “items” total (this includes checked baggage, special baggage such as sports items, pets/animals, musical instruments, etc.)
Weight / size limits: Up to 32 kg per bag/item is allowed.
Cabin baggage allowance (carry-on): For Economy class: 1 carry-on bag up to 8 kg + 1 small personal item (e.g. handbag, laptop case).
For Business class: 2 carry-on items (8 kg + 5 kg) + 1 personal item.
Extra / Overweight / Special baggage: You can pre-pay for extra baggage (or oversize/overweight) — either while booking online or up to 2 hours before departure.
Smoking areas: Smoking is permitted in designated outdoor areas outside the terminals of most airports.
Practical Travel Tips / Advice
Double-check contact info before relying on it: because some databases list a U.S. address for “Alexandria, Egypt” — likely wrong. It’s safer to call +30 210 6261000.
Arrive early at the airport: For international flights at Alexandria Airport, aim to arrive ~ 3 hours before departure (for check-in, security, immigration).
For domestic: 2 hours is usually enough. Many check-in counters & baggage drop close about 1 hour before flight.
If carryingspecial baggage (sports gear, instruments, pets), check the rules carefully: items > 32 kg or oversize may need extra charge or cargo service. Use Aegean’s online baggage calculator before travel.
For stay in Alexandria after arrival: since the airport is ~ 45–50 km from city centre, pre-arrange a taxi, shuttle or hotel transfer especially if arriving late. Buses (shuttle) or taxis are available; taxis take about 40–50 min to city centre.
Keep passport, visa/travel-documents ready (especially for international flights) — during busy periods immigration may take time.
For missing/delayed baggage: Aegean has procedures to track baggage and you may need to fill a claim form if delayed.
The Aegean Airlines Alexandria Office in Egypt is crucial to ensuring that travelers have a stress-free journey. The office guarantees that clients receive prompt and precise support, from managing reservations and luggage inquiries to offering crucial travel information. For passengers looking for expert assistance for their Aegean Airlines flights, it is a trustworthy place.