Passengers can get dependable assistance with reservations, ticket modifications, baggage regulations, and special travel requirements from the Korean Air Dallas Office in Texas. For families, elderly, and unaccompanied youngsters, the office offers unambiguous advise on flight itineraries, Miles & Bonus services, and travel help. The helpful team guarantees seamless service whether you need assistance with refunds, upgrades, or general questions. For a stress-free travel experience, the Dallas team also offers information about Korean Air policies, travel paperwork, and flying needs.
Korean Air — Dallas Office (at DFW)
- Address: No. 9 to 18, 3rd floor Counter, Terminal D, DFW Airport, 2400 Aviation Dr, Dallas, TX 75261, USA
- Contact number (U.S. toll-free): 1-800-438-5000
- Working Hours: 24 Hours
- Alternative local phone: +1 972-574-1268
- Email: customersvc@koreanair.com
- Official website: www.koreanair.com
Terminal / Office location (within airport)
- Terminal: Terminal D (3rd floor, counters 9–18) at DFW.
- Check-in counter: (3rd floor Terminal D, counters 9-18).
Baggage allowance / luggage policy (for Korean Air flights)
- Carry-on (cabin baggage): One carry-on bag + one personal item, combined weight limit 10 kg (≈22 lb).
- Checked baggage (on many international flights including to/from U.S.): Economy: 1–2 checked bags (depending on your fare and route) up to 23 kg per bag; Business/Prestige or First Class: higher allowance (e.g. 32 kg per bag) depending on fare and class.
- Excess baggage / overweight / oversize: will incur additional fees when exceeding the free allowance.
Nearby Airport (for Korean Air Dallas operations):
- Dallas/Fort Worth International Airport (DFW), airport code DFW.
Airport (DFW) – Facilities & Services relevant for travelers:
- Airport Customer Service / General Contact: +1 972-973-3112
- Lost & Found (DFW): +1 972-973-4420
- Ground Transportation / Parking / Shuttle / Rental Cars / Public Transit: DFW supports multiple options — car parking (terminal, express, remote, valet), shuttle buses, rental-car facility, and public transit/rail.
- Automated inter-terminal transit: DFW Skylink — elevated people-mover connecting all terminals (helpful for connections).
- Accessibility & Assistance / Meet & Greet / Wheelchair / Passenger Assistance: DFW offers an “Accessibility” program and “Meet & Greet with Allways” service to assist travellers, including those needing wheelchair or other assistance.
- Parking & Valet Services: Standard terminal parking, express/remote parking, valet parking.
- Smoking areas: Designated smoking areas exist outside terminals.
- Food, Retail, Information Kiosks, Services (Shops, Dining, Lounges, WiFi): DFW provides a variety of amenities across terminals — shops, dining, lounges, WiFi, ATMs, currency exchange etc.
Other Services:
- Airport-wide Customer Service Desks / Information Kiosks: DFW customer experience and information desks through terminals.
Pharmacy services
DFW Airport offers pharmacy services primarily through Harmony Pharmacy (Terminals A & D) for health/beauty/basic needs and Code 3 Urgent Care & Pharmacy (Terminal D, 2400 Aviation Dr) for urgent medical issues, prescriptions, and walk-in care, providing essential health support for travelers needing immediate attention or quick supplies beyond just over-the-counter items.
- Key Pharmacy & Health Options at DFW:
- Harmony Pharmacy: Located in Terminals A & D, offering health & beauty products and general pharmacy services for travelers needing quick purchases or minor health items.
- Code 3 Urgent Care & Pharmacy: Found at 2400 Aviation Dr (Terminal D), this facility provides urgent care, walk-in appointments, and prescription services for immediate medical needs.
- For Urgent Medical Needs:
- If you have an urgent medical issue, illness, allergies, or minor injuries, Code 3 Urgent Care is your primary on-site option for immediate attention and prescriptions.
- Tips for Travelers:
- Check Locations: Confirm Harmony Pharmacy locations in Terminals A & D for general needs.
- Terminal D for Urgent Care: Head to Code 3 Urgent Care in Terminal D for walk-in medical help and prescriptions.
Official Websites
- Airline Name:
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- Online Check IN:
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For travelers who need prompt and straightforward support, the Korean Air Dallas Office in Texas is a good resource. Their employees assist travelers with booking requirements, luggage questions, and travel assistance. The office makes sure your trip gets off to a good start with dependable customer service and up-to-date travel information. For any inquiries about Korean Air, this is a handy point of contact.