Iberia Airlines Boston Office in Massachusetts

Travelers can buy flights, modify their tickets, and get help with baggage inquiries from the Iberia Airlines Boston Office in Massachusetts. The office, which is conveniently close to Logan International Airport, offers assistance with travel papers, check-in procedures, and special services like pet transportation and travel insurance. Inquiries from customers can be answered by staff, guaranteeing a seamless travel experience. In addition, the office offers information about airport amenities, parking, and accessibility services, as well as online check-in and flight status updates.

Iberia Airlines — Boston Office

Address (Boston office): 1 Harborside Dr # 200, Boston, MA 02128, United States
Contact number: +1 800‑772‑4642 or (617) 716‑5359
Email ID: info@iberia.es
Official website: https://www.iberia.com
Working hours: 24/7 / 24 hours daily for Boston office.

Airport Details — Boston Logan International Airport (BOS)

Airport Name: Boston Logan International Airport
Airport Code: BOS
Terminal used by Iberia (for international flights): Terminal E
Airport Contact Number: 1‑800‑23‑LOGAN (1‑800‑235‑6426)
Airport Address / “official” mailing address: For general / authority contact: One Harborside Drive, Suite 200S, East Boston, MA 02128.

Airport Facilities & Services

Free Airport Wi‑Fi: Airport-wide free Wi-Fi available. SSID: LoganWiFi.
Pet/Animal Services (relief areas for pets & service animals): Yes — pet / service-animal relief areas in every terminal (indoor and outdoor) for travelers with pets.
Accessibility / Mobility Assistance: Elevators, ramps, accessible restrooms; wheelchair-accessible transportation within airport (shuttles, elevators) for travelers with disabilities.
On‑airport shuttle between terminals / to Blue Line / Water Dock / Rental Car center / Parking: free Massport shuttle buses serving all terminals and connecting to subway station, water transport dock, parking, car‑rentals etc.
Other typical airport amenities: Shops, duty‑free, restaurants/cafés, ATMs, currency exchange, etc.

How to Reach / Public Transport Access

Subway (MBTA Blue Line): You can take the Blue Line to “Airport Station,” then take free Massport shuttle from station to terminals.
Bus (MBTA Silver Line SL1): Free bus (SL1) from airport to downtown (South Station). Convenient and cost‑effective.
Ferry / Water Taxi / Water Bus: There is water transportation service to Boston Harbor / downtown, connecting via on‑airport shuttle to terminals.
Taxi / Ride‑share (Uber / Lyft): Available from all terminals, 24/7. Pick‑ups are in designated zones (central garage or garage for Terminal B depending on terminal).
Express Bus (Logan Express): Direct buses from terminals to certain suburbs or Back Bay (good if staying outside downtown).

Typical travel time taxi/ride‑share to downtown: ~15–25 minutes (depending on traffic).

Baggage Allowance, Check‑in, Travel Insurance, Travel Documents, Immigration & Customs

Baggage allowance: standard checked baggage is a maximum of $23$kg ($32$kg for Premium and Upper Class), with a maximum size of $158$cm in total dimensions ($23$kg, or $32$kg maximum for upper class). Checked baggage must be checked in at least
454545 minutes before departure, and overweight bags will incur a fee, with a maximum weight of $32$kg per bag.
Check‑in / Security / Airport Check‑in: For international flights via Logan, it’s recommended to arrive at least 3 hours before departure. Security checkpoints open about an hour before first flight of the day.
Travel Insurance / Travel Documents / Visa / Immigration / Customs: These depend on your passport, nationality, visa status, destination country. For incoming flights to USA at Logan, immigration and customs are handled by U.S. authorities — you must carry valid passport, visa/ESTA (if applicable), filling customs/immigration forms. The airport has customs and immigration counters in Terminal E for international arrivals.
Customs / Service for Animals / Pets: pet relief areas exist, so pets / service animals should be accommodated, but crate / container & compliance with U.S. customs/import rules is needed.

Telephones, Payment Methods, Trolleys & Other On‑Ground Details

Public Telephones / Accessibility Phones: The airport maintains accessible phone systems (TTY / amplifier / hearing‑aid compatible).
Payment methods (at airport): For shops / services: accepted credit/debit cards and likely cash/currency exchange — Logan supports typical airport payment methods.
Trolleys / Luggage carts: As a major international airport with many passengers and flights, it’s standard for airports like Boston Logan to have luggage carts/trolleys — but verify on arrival.
On‑ground / Special Services (mobility, unaccompanied minors, pets, special assistance): The airport offers mobility assistance, elevators/ramps, animal relief areas, accessible restrooms, and wheelchair‑accessible shuttle / transport for those needing assistance.

Do’s & Don’ts / Traveler Tips at Boston Logan + for Iberia Passengers

Do allow enough time: For international flights, arrive ~3 hours before departure to clear check‑in, security, immigration.
Do use free Wi‑Fi (SSID: LoganWiFi) to connect.
Do follow signage for shuttle buses / public transport — to move between terminals or reach public transport (MBTA, ferry, etc.)
Do plan for pet / service‑animal needs if traveling with animals — use designated relief areas, crate pets where required.
Don’t assume fixed baggage allowance — check your booking / ticket or official baggage policy.
Don’t expect customs/immigration procedures to be instant — for international arrivals, queue and processing is required at Terminal E. Arrive with correct travel documents.
Do consider public transport — the subway (Blue Line) + free on‑airport shuttle or free Silver Line SL1 bus is often easier and cheaper than taxi/ride‑share.

The Boston office of Iberia Airlines guarantees a smooth and practical travel experience. The office handles all passenger services, including ticketing, baggage support, and travel help. It acts as a dependable hub for both domestic and international travelers, assisting them in effectively and comfortably navigating their journeys with its knowledgeable staff and convenient access to airport amenities.

Iberia Airlines Boston Office in Massachusetts