Air travel is one of the best experiences, but it can get worse if you lack information about your airline’s guidelines. Therefore, visiting the Piedmont Airlines Knoxville Office before your departure day can help resolve most of your issues. This office ensures a convenient experience for passengers departing from or arriving at McGhee Tyson Airport.
McGhee Tyson Short-Term and Long-Term Parking Lots
Wi-Fi Availability
Free Wi-Fi at the terminal
Lounge Access
Available for eligible passengers
Languages Spoken
English
Nearby Landmarks
Landmark Name
Approximate Distance
University of Tennessee
18 minutes
Blount County Visitors Center
10 minutes
Holiday Inn Express Alcoa
5 minutes
Ruby Tuesday Restaurant
6 minutes
How to Reach Piedmont Airlines Knoxville Office
Transport Option
Directions / Info
By Car
Take US-129 S or I-140 E, follow airport signs to McGhee Tyson Terminal.
By Bus
Use Knoxville Area Transit (KAT) services connecting downtown to the airport.
By Taxi / Cab
Uber, Lyft, and local taxis available 24/7 from city center.
By Shuttle
Airport shuttles operate from major hotels to the terminal.
Main Services Offered at the Knoxville Office
Service Type
Details / Key Points
Flight Reservations
Booking for domestic and connecting flights across the U.S.
Ticket Reconfirmation
Date and destination verification before travel.
Baggage Handling
Assistance with lost, delayed, or damaged baggage.
Check-in Guidance
Information about online, mobile, and airport check-in.
Flight Status Updates
Real-time schedule and gate change updates.
Group Travel Bookings
Arrangements for family, corporate, or school groups.
Pet Travel Management
Coordination for pets traveling in-cabin or as cargo.
Additional Facilities for Passengers
Facility Type
Description
Waiting Area
Comfortable seating with power outlets.
Lounge Access
For eligible and frequent flyer members.
Wi-Fi Zone
Complimentary internet for all travelers.
Baggage Wrapping
Optional protective wrapping services at the terminal.
Lost & Found Desk
Assistance for misplaced items within the airport.
Accessibility Features
Wheelchair, ramp, and elevator access for all passengers.
Car Rental Counters
On-site agencies available near baggage claim area.
ATM and Currency Exchange
Located inside terminal main hall.
Parking Access
Short-term, long-term, and economy parking available.
Check-In & Boarding Details
Check-In Type
Timings / Info
Online Check-In
Opens 24 hours before departure via website or app.
Airport Counter
Opens 2 hours before scheduled departure.
Baggage Drop Counter
Adjacent to check-in counters, near main lobby.
Boarding Gates
Accessible through security checkpoint Level 2.
Travel Tips for Passengers
Tip
Details
Arrive Early
Reach airport at least 90 minutes before departure.
Carry Valid ID
Passport or Government-issued ID required.
Track Flight Updates
Use official website or app for real-time alerts.
Travel Light
Avoid excess baggage to prevent additional fees.
Use Online Check-In
Save time and avoid long queues.
Keep Documents Handy
Keep e-ticket, ID, and boarding pass together.
Special Passenger Facilities
Category
Details
Wheelchair Access
Available upon request at the office or airport.
Unaccompanied Minor Service
Assistance for children flying alone.
Medical Assistance
Help available for passengers with medical needs.
Pregnant Travelers
Guidance for safe travel arrangements.
Priority Boarding
For elderly travelers and passengers with infants.
In-Flight Experience Overview
Feature
Description
Seating Comfort
Reclining seats with extra legroom on select routes.
Cabin Crew
Friendly, trained staff ensuring comfort and safety.
Snacks & Beverages
Complimentary on short-haul routes.
Entertainment
Access to reading materials and onboard magazines.
Corporate & Group Travel Arrangements
Type
Highlights
Corporate Bookings
Tailored plans for business travelers.
Group Packages
Discounted rates for groups of 10+ passengers.
Event Travel
Support for conferences, seminars, and exhibitions.
Flexible Itineraries
Easy date and destination modifications.
Dedicated Service Desk
Assistance for large travel groups.
Reasons to Choose Piedmont Airlines Knoxville Office
Reason
Description
Experienced Staff
Knowledgeable team for travel guidance.
Central Location
Conveniently placed inside McGhee Tyson Airport.
Quick Issue Resolution
Efficient handling of passenger concerns.
Traveler Convenience
Accessible parking, Wi-Fi, and lounge facilities.
The Piedmont Airlines Office in Knoxville ensures travelers enjoy a smooth, well-organized, and convenient flying experience. From ticket bookings to baggage handling and special travel coordination, the office provides everything passengers need under one roof. Its central airport location, professional team, and wide range of services make it a trusted choice for frequent and first-time flyers alike.
